Principal, Electric Program Manager

Requisition ID # 162338 

Job Category: Project / Program Management 

Job Level: Manager/Principal

Business Unit: Electric Operations

Work Type: Hybrid

Job Location: San Ramon

Department Overview

EO Operational Excellence Operations Strategy (OE OS) oversees regulatory compliance, governance, strategic planning, learning strategy, performance reporting, multi-year planning, industry benchmarking, workforce strategy and development and communications. Ensures that all programs are managed in accordance with applicable regulatory requirements, filings, tariffs and follow established guiding principles/best practices. Coaches teams to identify gaps in work methods, procedures, processes or training and partners with stakeholders to recommend solutions. Develops policies and relevant governance, processes, infrastructure, documentation and tools to support the program.

This position will work with the Managers/Sr Managers within the Performance Improvement team in one of 3 areas:

• Coordinate with all EO departments to understand activities and processes that affect our interactions with our customers
• Benchmark and standardize processes in alignment with the Enterprise Knowledge Portal
• Increase the affinity of Electric Operations with our Lean and Breakthrough Culture

Position Summary

The Electric Program Manager manages and administers a company program, a grouping of project work, or a unique customer offering with an assigned/designated annual financial budget. The incumbent provides oversight, governance, communication, training, reporting, and overall process and project management for the assigned program. They manage the program budget, including developing and presenting the budget proposal.

PG&E is providing the salary range that the company, in good faith, believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, particular skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:​

Bay Area Minimum: $144,000
Bay Area Maximum: $244,000
&/OR​
California Minimum: $137,000
California Maximum: $232,000

• This job can also participate in PG&E’s discretionary incentive compensation programs.
• This position is hybrid. You will work from your remote office and your assigned location based on business needs (currently 1-2 times per week). The headquarters will be in San Ramon or Dublin.

Responsibilities:

• Applies depth and breadth of knowledge of Program Management to the most unique and complex problems. Works autonomously. Anticipates issues and develops innovative solutions. Demonstrates program leadership with internal & external stakeholders to support company goals. May design and develop new, complex programs.
• Recognized subject matter expert who may represent PG&E to external agencies on sensitive or complex issues. Partners with Government Relations or other partner organizations in developing messaging and strategy.
• May manage major cross-functional projects and initiatives. May lead initiatives that impact utility or industry developments.
• Manages all aspects of programs that are cross-functional, complex, of broad scope, and have a significant financial or political impact on the line of business. Leads development of an overall strategy to achieve program goals.
• Partners with the Manager/Director to determine the most appropriate and effective program performance metrics. Develops content and format for reports and dashboards. Prepares and presents regular updates to senior management, addressing issues and gaining buy-in on solutions.
• Develops both annual and long-term program work plan forecasts and budgets. Regularly monitors costs vs. budget, presents status, and prepares and proposes solutions to address variances.
• Negotiates and sets productivity and unit cost targets.  Prepares accurate forecasts, monitors spending, and develops and presents variance explanations. Develop a business case for budget and additional funding during the year. Works closely with peers and leaders in line of business to ensure financial targets are understood and achieved.
• Partners with Work Planning/Resource Management teams to plan and forecast short and long-term work to be completed as part of the program. Monitors and ensures closure/completion of projects and other program work orders. Ensures effective work scheduling and resources will be available to meet the work plan. Develops creative solutions to address resource issues.
• Leads peers and partner organizations to develop and implement new and improved processes, procedures, policies, controls, and best practices to improve customer satisfaction, efficiencies, regulatory compliance, and reduce costs.
• May work with other project or program managers or peers in different departments or regions to reschedule work, reallocate funds, and explore creative solutions to achieve financial and productivity goals.
• Leads benchmarking efforts/projects in the industry to share information and seek best practices in electric program management. Develops recommendations for PG&E, develops proposals/business cases, and presents to senior management. Gains buy-in and lead implementation.
• Represents the program as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and various stakeholder groups. Supports the GRC witness with testimony development by providing data and requesting support for the response.
• Develop communication and training plans. Ensures the target audience is fully educated and adheres to program policies, processes, and procedures. Ensures regulatory compliance with the program.
• May manage the process of awarding some program work to outside contractors. Manages RFP process. Partners with the Contract Management department on contract terms, scope, cost, and negotiations.
• May act as a business owner for specialized systems or tools used as part of the project work in the program. Works with IT and tool vendors to define user needs and implement enhancements/updates.
• Develops or provides significant input to PG&E leadership and other utilities with similar programs.
• Coaches and mentors less experienced employees.

Qualifications

Minimum:

• Bachelor’s degree or equivalent experience
• 10 years of total related experience

Desired:

• PMP Certification
• Experience in electric utility maintenance and construction
• In-depth knowledge of electric utility processes, regulatory requirements, critical success factors, goals, and initiatives.
• Highly skilled at leading project teams.
• Advanced financial management & budgeting skills and business acumen
• Expertise in communication, interpersonal/collaboration influence negotiation and process management.
• Analytical and creative problem-solving and strategic decision-making ability.
• Broad knowledge of project management, process improvement best practices, concepts, methods, and techniques.
• High-level organizational skills and ability to multi-task.
• Advanced skills in Microsoft Office tools.
• Advanced presentation skills to effectively convey complex issues to internal and external parties of various levels.
• May need knowledge of various enterprise resource planning (ERP) system modules