Business Operations Specialist, Senior

Requisition ID # 166862 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Gas Operations

Work Type: Hybrid

Job Location: Salinas

Position Summary:

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.

Majority of work will be performed in PG&E office setting with some travel for meetings and trainings. Travel required 10% of the time.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:​

Bay Area Minimum: $​95,000.

Bay Area Maximum: $​143,000.

&/OR​

California Minimum: $​90,000.

California Maximum: $​136,000.

Job Responsibilities:

• Manage communications
• Develop internal work procedures and initiate process improvements
• Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
• Liaison between various departments and cross functional teams
• Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
• Research and data analysis; compile and prepare reports for upper management
• Utilize system and personnel resources to successfully address inquiries from internal business partners
• Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
• Develop and manage trainings to enhance knowledge and job skills

Participate on cross functional teams

• Advanced knowledge of department and/or line of business function and responsibilities
• Advanced knowledge of internal business partner functions and tools and resources used to perform job duties
• Develops new approaches, processes and tools by modifying existing solutions
• May serve as a team lead teams to develop new products or improve processes

Manages a complex project or initiative that may combine elements of multiple stakeholder groups and may work at the manager level. Presents findings and recommendations to function management

• Solves moderate to complex problems and takes a new perspective on existing solutions.
• Works independently with limited guidance.

May be responsible for managing budget expenditures

Qualifications:

Minimum:

Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience

5+ years of related experience or equivalent

Valid CA drivers license required

Desired:

• Qualitative and quantitative analytical skills
• Adaptable to changing environments and ability to learn new concepts quickly
• Organizational skills; ability to multitask
• Verbal and written communication
• Proficient in Excel, Powerpoint and MS Word
• Public speaking and presentation abilities

Ability to manage multiple projects with demanding time constraints

• Able to present research findings and make recommendations to stakeholders
• Ability to create compelling business cases
• Demonstrated ability to participate in multi/cross-functional teams in a matrix environment
• Communications across functions. Can provide input and direction to team members

• Full understanding of MS Office Ability to lead teams
• Ability to communicate findings and recommendations at the Manager level

Advanced understanding of MS Office