Senior Quality Assurance Auditor - Location Flexible

Oakland, CA, US, 94612

Requisition ID # 171421 

Job Category: Compliance / Risk / Quality Assurance 

Job Level: Individual Contributor

Business Unit: Strategy & Growth

Work Type: Hybrid

Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

 

 

Department Overview

The Electric Compliance Assurance department is part of the Electric Risk & Compliance organization, where together we will embed compliance and risk in all that we do and achieve regulatory outcomes that support the business’ needs. The work of this department is critical in our efforts to find compliance challenges and identify areas of risk so that we can fix them. The main functions of this department are identifying areas of compliance risk and opportunities to mitigate those risks, including through incident reporting and investigations, overseeing Electric Operations and Power Generation CAP, and validating the controls on the organization.

 

Position Summary

PG&E is seeking an experienced business professional to be a member of the Electric Compliance Controls Validation Team. The Controls Validation Team is responsible to develop quality management plans for process improvements to assure compliance quality control measures are implemented and effective.

 

This role will have visibility with PG&E leadership and will support one or many aspects of the Controls Validation Team’s scope, with a focus on operating effectiveness (field review). A strong applicant will have deep technical, regulatory, and operational expertise, and bring a structured approach to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings. The work strengthens PG&E’s safety culture and compliance posture and reinforces PG&E’s commitment that Everyone and Everything is Always Safe, advancing enterprise learning, transparency, and continuous improvement across investigations.

 

Location of this position is flexible within PG&E service territory and will require travel to other areas around PG&E’s service territory. This position is hybrid, traveling to the field, working from your remote office, or working from your assigned office based as the  business needs, working (4) 10 hour days per week.

 

The selected candidate must live within PG&E’s service territory.

 

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

 

A reasonable salary range is:

Minimum Base Salary (Bay Area)            $102,000.00

Mid Base Salary (Bay Area)        $127,000.00

Maximum Base Salary (Bay Area)           $152,000.00

 

Minimum Base Salary (California)         $97,000.00

Mid Base Salary (California)      $121,000.00

Maximum Base Salary (California)        $144,000.00

 

Reporting Relationship

This position reports to the Manager, Electric Compliance Controls Validation

           

Job Responsibilities and Expectations

  • Performs as lead auditor, developing the oversight/audit plan, including information and data gathering, interview schedule, site visit schedule, associated logistics, and other related activities.
  • Prepares audit work package including audit work documents, checklists, sampling plan, forms and related documents.
  • Collects, verifies, and analyzes information relevant to audit objectives, scope and criteria, including information relative to interfaces between functions, activities, and processes.
  • Conducts review of regulations, standards, procedures, records, data and other documents relevant to audit scope, objectives and criteria.
  • Evaluates audit evidence relative to audit criteria to determine audit findings, including identification of opportunities for improvement.
  • Communicates progress of the audit as appropriate, and results to various levels of management and follows-up on corrective action activities.
  • Develops written audit reports describing audit findings, observations, and trends for client and management review.
  • Conducts audit entrance and exit meetings, and follow-up activities.
  • Performs cause analysis and identifies linkages to business objectives.
  • Travel to other facilities for audits and meetings up to 60% of time with occasional overnight stays.

 

Background Qualifications

Minimum

  • High School Diploma or GED
  • Five (5) years of auditing or quality experience OR experience in the field performing maintenance, operation, engineering or other execution of work in electric, gas and/or power generation.
  • Travel required up to 60% with occasional overnight stays. Periodic week-long 24X7 on-call support.

 

Desired

  • Master’s Degree or equivalent experience.
  • Auditing or quality experience
  • Experience leading audits
  • Understanding of California and Federal regulatory programs related to Electric Operations.
  • Knowledge of operations, maintenance, and engineering program processes and procedures.
  • Ability to prepare materials for and effectively communicate findings to senior leaders with clarity, gain consensus on path forward.
  • Ability to interview personnel at all levels to validate process and controls.
  • Knowledge of work methods and procedures in order to accurately identify risks and areas for improvement.
  • Ability to analyze data/information and recognize trends, and to conduct causes analysis and develop strategies for corrective actions.
  • Field experience with electric, gas or power generation.
  • Certified Internal Auditor (CIA) or equivalent
  • Completion of professional auditor training
  • Human Factors Analysis & Classification System (HFACS) Certification
  • Causal Evaluation Certification (e.g., Barrier Analysis, Fault Tree, 5-Whys, HFACS)
  • Certification in Causal Evaluation (e.g., Conger/Elsie, Tonex, Cocrane (Firebird), Apollo, ASQ, TapRooT®, ISO9000, Sologic, Cause Mapping, or equivalent)
  • Lean Six Sigma Certification
  • Certified Project Management Professional (PMP)Certified Compliance & Ethics
  • Certified Professional (CCEP)

Purpose, Virtues and Stands

Our Purpose explains "why" we exist:

  • Delivering for our hometowns
  • Serving our planet
  • Leading with love

Our Virtues capture "who" we need to be:

  • Trustworthy
  • Empathetic
  • Curious
  • Tenacious
  • Nimble
  • Owners

Our Stands are "what" we will achieve together:

  • Everyone and everything is always safe
  • Catastrophic wildfires shall stop
  • It is enjoyable to work with and for PG&E
  • Clean and resilient energy for all
  • Our work shall create prosperity for all customers and investors

More About Our Company

EEO
Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland