Senior Fraud Investigator

Requisition ID # 163515 

Job Category: Human Resources 

Job Level: Individual Contributor

Business Unit: Gen Counsel, Ethics, Risk & Compliance

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Ethics Programs team is comprised of the Employee Conduct Program, Ethics Programs Trainings & Communication, Ethics Programs Investigations, and the Monitor Program. Together, they create and implement strategies to foster a culture that reflects PG&E's values and behaviors, promote a transparent process and environment where appropriate conduct is expected, and partner with Functional Areas to address unethical behavior and close gaps in policies or procedures. 

The Ethics Programs Investigations team leads the Company’s internal evaluation of reported violations of the Code of Conduct, policies, standards, and/or procedures that impact our people in the workplace. The team is responsible for conducting investigations into allegations of misconduct as defined by the Company’s Code of Conduct, and may include allegations of discrimination, harassment, retaliation, fraud, conflicts of interest and other violations. The team ensures that an objective review is taken of allegations. Investigators take pride in ensuring employees who raise concerns feel their concerns were treated seriously, investigated objectively, and concluded fairly.

Position Summary 

The Senior Fraud Investigator will conduct investigations into alleged misconduct by employees and other parties and determine whether those activities constitute a violation of PG&E’s Code of Conduct or other governance. You will use your expertise and knowledge to apply and interpret the Company Code of Conduct, policies, standards, and procedures. In this role, you will report and discuss investigation outcomes with Ethics, Risk & Compliance leadership, and other stakeholders in accordance with the Company’s Conduct Standard (CDT-1004S) and established investigation procedure (CDT-2001P-06). 

The Senior Fraud Investigator’s primary focus will be on fraud-related cases and other types of misconduct-related cases may be assigned based on business needs. 

This position is hybrid, working from your remote office and in-person at the Oakland General Office or and/or San Ramon based on business needs. 

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.​ This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

A reasonable salary range is:​ 

Bay Area Minimum: $ 102,000

Bay Area Maximum: $162,000

Job Responsibilities

• Conducts thorough internal investigations involving violations of the Code of Conduct, including, but not limited to, fraud investigations involving the falsification of records, expenses, payroll entries and conflicts of interest.
• Conduct thorough external fraud investigations involving various PG&E contractors and subcontractors.
• Conducts intake and other interviews of people who raise concerns.
• Conducts investigations under limited guidance regarding employee complaints and allegations concerning violations of the Company’s policies and Code of Conduct.
• Develops and implements investigation plans to timely research concern(s), uses Accounting, Fraud, and/or Human Resources knowledge and expertise to interpret and apply relevant Company policies and identify relevant evidentiary material.
• Analyzes the issues and available material related to the concern(s)to make findings of facts and determine whether misconduct violation(s) of Company policy or the Code of Conduct occurred.
• Prepares written reports summarizing investigation findings for review.
• Accurately maintains all intake and investigation notes, files, and records in the electronic case management system.
• Interprets, applies, and provides guidance on internal policies, best practices and relevant local, state, and federal laws.
• Coaches and mentors other investigators.
• Supports and leads special projects, such as investigation policy and template development, process improvements and trainings. 

Qualifications

Minimum: 

• Bachelor’s degree in Business Administration, Law, Journalism, Psychology, Public Policy or related field or equivalent experience
• 5 years of relevant Business (e.g., Accounting), Human Resources (e.g., Employee Relations), Employment Law or equivalent experience  
• 3 years of relevant investigations or equivalent experience

Desired: 

• Advanced Degree in Business, Law, Communications or related field or equivalent experience.
• Certified Fraud Examiner, Certified Public Accountant credential or equivalent
• Licensed Private Investigator

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