Senior Business Process Analyst

Requisition ID # 169475 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Electric Engineering

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Electric Engineering team ensures the delivery of safe and reliable electric service to our customers. Electric Engineering is responsible for PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration, and emergency response.

Position Summary

Evaluates the effectiveness of business processes, practices and procedures. Recommends improvements to current processes, practices and procedures. This role performs analysis on complex data models, identifying inefficiencies, and recommending solutions that enhance operational effectiveness.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location is flexible within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
 
A reasonable salary range is:
Bay Area Minimum: $98,000
Bay Area Maximum: $146,000
OR
California Minimum: $93,000
California Maximum: $139,000

Job Responsibilities

• Build and maintain dashboards for the operations team to identify trends, process bottlenecks, and other key performance indicators, enabling data-driven decision-making and continuous process improvement.
• Performs root cause analysis on complex processes that requires customized reports and data.
• Develops new or revises existing data analysis to predict business outcomes selecting from various complex variables.
• Conducts studies and develops and uses metrics to develop recommendations related to business strategy and operations. Presents findings and proposed recommendations to leaders.
• Develops/delivers end-to-end process training materials to better support business needs.
• May provide guidance to Business Process Analysts and Business Process Analyst Associates.
• May manage small-to-mid-size projects.
• Lead cross-functional projects, define scope and timelines, assign tasks, and manage resources and issues
• Collaborate with peers and management across departments to exchange ideas and gather information
• Develop and deliver training materials, update work procedures, and maintain process documentation

Qualifications

Minimum:

• Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience
• Job-related experience, 4 years

Desired:

• LSS-Lean Six Sigma Green Belt certification