Program Manager, Principal - Location Flexible

Requisition ID # 165103 

Job Category: Project / Program Management 

Job Level: Manager/Principal

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Team Summary: Help us change the electric utility industry from the inside! Join the System Procedures and Practices (SP&P) within Grid Operations Applications and Transformation (GOAT) – a small, high-performing team within Pacific Gas & Electric Company that is modernizing its grid operations capabilities.

The mission of the SP&P team is to:

• Establish governance and processes for safe, compliant, reliable, and event-free operation of the Electric GRID.
• Support Project Management and Delivery governance to achieve organizational objectives.
• Build and deploy operational data stewardship and reporting solutions and enable data-driven decision making.
• Develop standards, implement best practices, and drive continuous improvement in systems management.

Position Summary

This role will work closely with PG&E and external partners to facilitate program and provide leadership guidance and support stakeholder engagement, communications, and program management functions, in the following areas:

1. Process: Develop and establish comprehensive practices and procedures for all systems supported by the GOAT organization.

2. Business operations:

• GOAT project management
• GOAT finance management
• GOAT business analysis
• GOAT work prioritization and tracking
• GOAT Investment planning
• Develop and maintain the GOAT website
• Knowledge repository and knowledge management
• Implement LEAN practices.
• Facilitate continuous improvement and innovation inside the GOAT organization and potentially for the whole ESO
• Facilitate and drive knowledge management and knowledge sharing
• Manage change

A strong applicant will be highly organized and motivated, with a strong track record of success in building consensus and managing many moving parts within matrixed teams. The Program Manager will work closely in collaboration with cross functional stakeholders in various company divisions and with vendor and industry stakeholders to support effective project and program management and alignment with external dependencies. The role will also serve as a liaison to key control center end-users and other stakeholders and support program communications and engagement functions.

This position has a flexible headquarters, but routine travel to PG&E’s San Ramon Valley Conference Center (SRVCC) facility in San Ramon, CA as well as the three Distribution Control Centers (Rocklin, Fresno and Concord) is expected. The team has a hybrid work model primarily working remotely with the expectation of working on-site several days per month. In-person activities will focus on synchronous collaboration, affinity building, ideation, or planning activities. Most day-to-day work (individual and collaborative) will be performed remotely.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.

A reasonable salary range is:

• Minimum Base Salary (Bay Area)    $140,000.00
• Mid Base Salary (Bay Area)    $189,000.00
• Maximum Base Salary (Bay Area)    $238,000.00

• Minimum Base Salary (California)    $133,000.00
• Mid Base Salary (California)    $180,000.00
• Maximum Base Salary (California)    $226,000.00

Responsibilities:

• Program Planning
• Program Execution Oversight Support
• Stakeholder Engagement
• Risk and Issue Resolution
• Vendor Management
• Financial Management
• External Project Alignment
• Cross – Release and Project Decision Making
• Program Communications
• Defect Resolution
• Go-Live Planning and Preparation
• Support Regulatory / Rate Case discussions
• Executive Reporting
• Resource Management
• Quality Management
• Value Realization
• Deliverable Acceptance

Minimum Qualifications:

• Bachelor’s Degree or equivalent experience
• 10 years of job-related experience

Desired Qualifications:

• Master’s in Business Administration, Engineering or other Advanced Degree
• 5-10 years of electric industry related experience (e.g., utility distribution operations, ADMS advanced application and DER technologies)
• Demonstrated experience in project, product, or program management in the context of utility operations, IT/OT systems
• Experience within utility control center environments and working with control center stakeholders
• Experience leading cross cutting programs or technology deployments involving multiple releases and vendors
• Familiarity with California utility regulations, regulatory processes and policy context
• Strong verbal / written communication and presentation skills
• Ability to work in a matrixed environment and a positive execution-oriented mentality
• Working technical knowledge of overall electric grid design and operations
• Project Management Professional (PMP) Certification and/or Certified Scrum Master
• Atlassian Jira
• Remedy IT Service Management
• LEAN Certification

Desired Characteristics

• Bias toward action
• Consensus builder
• Easily clear complex roadblocks
• Inspire ‘moon-shot’ team synergy
• Communicates effectively highly complex ideas with credibility, confidence, and clarity to diverse audiences using a variety of media
• Converts ambiguity into structure, creating well-oiled machines of process from scrappy first iterations
• Handles multiple projects and stakeholders and pushes for pace with self-directed drive
• Flexibility in project communication, execution and problem approach when coordinating across various stakeholders.