Principal Program Manager

Department Overview 

The Customer & Corporate Affairs (C&CA) organization plays a critical role in advancing customer trust, regulatory outcomes, public policy engagement, brand reputation, and internal enterprise alignment. The Office of the President/Executive Vice President (EVP) of C&CA provides strategic direction, operating rhythm, and leadership tone for the organization. 

 The Office of the President team partners closely with leaders across PG&E to ensure cohesive execution, strong internal engagement, and effective external presence. This includes coordinating executive engagements, enabling high impact coworker experiences, and supporting the EVP with disciplined business operations and performance management. 

Job Summary 

The Principal Program Manager is a senior, execution‑oriented leader who operates as a key orchestrator and advisor within the Office of the President & EVP, Customer & Corporate Affairs. This role works with the Chief of Staff to support the EVP’s agenda by designing and running engagement strategies, leading complex initiatives and enabling effective execution across both internal and external arenas. 

This role is intentionally broad and flexible. While individual assignments may emphasize internal coworker engagement or external executive support, the Principal Program Managers is expected to operate fluidly across both domains as business needs arise. 

 The role reports to the EVP’s Chief of Staff and exercises significant influence through lateral leadership, trusted execution, and strong cross‑functional partnerships. 

This position is hybrid, working from your remote office and Oakland General Office once per week and based on business needs.  

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. 

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.  

A reasonable salary range is: 

Bay Area Minimum: $144,000  

Bay Area Maximum: $244,000 

 Key Responsibilities 

Executive & Organizational Engagement 

• Orchestrate executive‑level engagements on behalf of the Office of the President, spanning internal coworker forums and external engagements. 

• Design and run complex meetings and experiences including leadership meetings, all‑coworker meetings, offsites, and strategic working sessions. 

• Prepare briefing materials and run‑of‑show content to support executive effectiveness. 

 External Support & Executive Enablement 

• Support external‑facing engagements for the President/EVP of C&CA, including speaking engagements, events, site visits, and stakeholder interactions. 

• Coordinate preparation of talking points and briefing materials in partnership with Communications and enterprise teams. 

• Staff executive engagements as needed to ensure seamless execution and follow‑through. 

• Support preparation of materials for the Board and other senior forums. 

Strategic Program & Initiative Leadership 

• Lead complex, cross‑functional initiatives involving multiple enterprise partners. 

• Anticipate issues, surface risks, and develop solutions in fast‑moving or ambiguous environments. 

• Exercise sound judgment and discretion on sensitive or high‑visibility work. 

 Business Operations, Metrics & Performance 

• Partner with C&CA Business Operations leadership on metrics reporting, budget attainment, and operational discipline. 

• Engage in problem‑solving related to metrics, business operations, or emerging performance issues as they arise. 

 Leadership & Influence 

• Lead through influence rather than authority, building trust and momentum across leaders, peers, and partners. 

• May coach or mentor others as needed; people leadership responsibilities are assigned based on business needs. 

• Demonstrate consistent executive presence, judgment, and the ability to navigate complex organizational dynamics with diplomacy and tact. 

Qualifications 

Minimum Qualifications 

• Bachelor’s degree or equivalent experience 

• 10+ years of experience in program management, executive support, business operations, communications, or a related field 

• Demonstrated experience supporting senior leaders in complex, matrixed organizations 

• Willingness to support occasional travel and flexible hours based on executive and business needs 

Desired Qualifications 

• Master’s degree or MBA preferred 

• Experience working in or supporting a Chief of Staff or executive office 

• Strong background in engagement strategy, large‑scale meetings, or executive communications 

Knowledge, Skills & Abilities 

• Exceptional written and verbal communication skills 

• Strong executive judgment, discretion, and ability to operate effectively in high‑visibility environments 

• Proven ability to lead complex work laterally across organizations 

• Ability to move seamlessly between strategic thinking and hands‑on execution 

• Experience with using AI tools 

• Skilled in shaping agendas, narratives, and experiences to drive clarity and outcomes 

• Advanced proficiency with Microsoft Office tools and presentation development