Operations Performance Manager, Senior

Requisition ID # 171607 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Department Overview

The Materials Distribution Operations (MDO) department and its 370 employees is responsible for the day-to-day operation and execution of PG&E’s materials distribution network throughout its 70,000 square mile service territory.  Through its four materials distribution centers and over 100 field locations, MDO manages a $700 million inventory and $560 million in annual goods issues.  MDO’s management and delivery of materials and supplies is critical to PG&E’s ability to provide safe and reliable electric and gas service.

Position Summary

Leads the development and implementation of Supply Chain Materials Distribution Operations (MDO) performance improvement projects from inception to closeout. Provide operational support to Supply Chain, MDO DC and Field Services workgroups by managing MDO PMO Support mailbox requests from inception to closeout.  Utilizes project management tools and methodologies to manage, technical, operational, and enterprise level projects and programs.

This position is hybrid, working from your remote office and the PG&E office determined based on business needs or company requirements.

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Bay Area Min: $ 102,000

Bay Area Mid: $ 132,000

Bay Area Max: $ 162,000

OR

California Min: $ 97,000

California Mid: $ 125,000

California Max $ 154,000

Job Responsibilities

• Use best practices, analysis, market intelligence, governance, and research to improve performance and efficiency of Materials Distribution and Operations.
• Facilitate resolution of daily issues involving various Supply Chain organizations (Distribution Centers / Field Services / Planning / etc.)
• Engage IT partners to manage ticket prioritization, define business requirements, and complete user-acceptance testing for SAP enhancements
• Define project scope and objectives; establish project team with agreed upon roles and responsibilities; obtain commitment on detailed work plans including schedule, cost, resources, contingency and communication plans; obtain management approval as needed; ensure project documentation is maintained; identify, analyze, and address project performance issues; communicate project status to all stakeholders; assess project risk and develop contingency plans; and identify and communicate lessons learned and best practices. 
• Communicates and presents program and project updates.
• Solves unique and complex problems, anticipating issues and developing innovative solutions.
• Leads moderate to complex performance improvement projects.
• Participates in negotiations; assists in development of plans to take advantage of business opportunities.
• Projects require extensive knowledge of incident command structure (ICS), EOC, OEC, MTCC roles and responsibilities.  
• Support EOC, MTCC Logistics and emergency response activities including oversight, reporting, and various roles within EOC Logistics section and MTCC section as needed.

Qualifications

Minimum:

• Bachelor’s Degree or equivalent experience
• Supply Chain job-related experience, 6 years

Desired:

• Extensive knowledge of SAP ECC / SAP EWM
• Advanced knowledge of projects and requirements from materials distribution operations (MDO) functional areas including distribution center and field services workflows
• Knowledge of project management, process improvement best practices, concepts, methods, and techniques
• Knowledge of Microsoft Office software (Excel, PowerPoint, Project, Visio)
• Strong organizational skills
• Strong oral and written communication skills