Manager, Service Planning & Design (Oakland/ Hybrid)

Requisition ID # 161343 

Job Category: Maintenance / Construction / Operations 

Job Level: Manager/Principal

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Position Summary

The Service Planning & Design leadership job family is responsible for accounts receivables, dependency management, clerical services and other related services. Incumbents are responsible for the strategic engagement and ongoing new business relationship management with large builders and developers, cities and counties, and active strategic customers in PG&E’s service territory. Responsibilities include planning for, and addressing, emerging legislation and trends in new business gas and electric service, partnering with internal stakeholders from other lines of business to successfully enable new business gas and electric load for critical support of economic vitality and housing growth requirements, and providing support during major emergencies

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the Bay Area Service Territory.

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Bay Area Minimum: $140,000.

Bay Area Maximum: $238,000.

&/OR

California Minimum: $133,000.

California Maximum: $226,000.

Job Responsibilities

Ensures compliance with Tariff regulations.

Identifies and understands customer needs and problems, industry landscape, and risks and opportunities of multiple customer segments, channels, or technologies.

Understands customers needs and use that insight to continually improve the customer experience.

Promotes employee engagement in a department managing with a focus on sustained and improved performance.

Identifies and implements process improvements within a line of business.

Provides oversight on department work plans and directs others in managing and delivering on work plans.

Develops a safety culture that is accountable for decisions and provides messaging regarding safety.

Manages staff to accomplish results through effective recruitment and selection, training and development, performance management and coaching, and rewards and recognition.

Builds and maintains strong relationships with internal and/or external stakeholders.

Qualifications

Minimum:

• Bachelor’s Degree in business administration or job-related discipline or equivalent experience
• 4 years of utility/construction/urban planning experience including experience with service planning, estimating, project management, technical customer service and/or other relevant experience.
• Job-related experience, 6 years
• CA Class C License, or equivalent
• Ability to travel up to 20 percent of working time

Desired:

• 6 years estimating leadership experience
• Leadership experience, union-represented employees
• Leadership experience, geographically dispersed teams
• Leadership experience, job-related, 3 years
• PMI-Project Management Institute PMP-Project Management Professional certification
• Construction Management certification

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