Electric Program Manager, Expert (Hybrid / Oakland)

Requisition ID # 162942 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Oakland

Department Overview

Wildfire and Emergency Operations (WEO) is responsible for Wildfire operational mitigations, enterprise Wildfire Mitigation Plans and enterprise Emergency Preparedness & Response.  This includes Meteorology and Fire Science, Public Safety Power Shutoff (PSPS) and Enhanced Powerline Safety Settings (EPSS).

Position Summary

Manages and/or administers a company program, a grouping of project work or a special customer offering with an assigned/designated annual financial budget. The incumbent provides oversight, governance, communication, training, reporting as well as overall process and project management for the assigned program. Manages the program budget, which may include developing and presenting the budget proposal.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.
 

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

Bay Minimum: $122,000
Bay Maximum: $194,000

&/OR

CA Minimum: $116,000
CA Maximum: $184,000

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

Reporting Relationship

This position reports to the Manager of the EPSS Planning within the EPSS Program Management Office (PMO).

Job Responsibilities

Applies depth and breadth of knowledge of Program Management to the most unique and complex problems. Works autonomously. Anticipates issues and develops innovative solutions. Demonstrates program leadership with internal & external stakeholders to support company goals. May design and develop new, complex programs.
Recognized subject matter expert who may represent PG&E to external agencies on sensitive or complex issues. Partners with Government Relations or other partner organizations in developing messaging and strategy.
May manage major cross-functional projects and initiatives. May lead initiatives that impact utility or industry developments.
Manages all aspects of programs that are cross functional, complex, of broad scope and have a significant financial or political impact on the line of business. Leads development of overall strategy to achieve program goals.
Partners with Manager/Director to determine most appropriate and effective program performance metrics. Develops content and format for reports and dashboards. Prepares and presents regular updates to senior management, addressing issues and gaining buy in on solutions.
Develops both annual and long term program work plan forecast and budget. Regularly  monitors costs vs. budget, presents status and prepares and proposes solutions to address variances.
Negotiates and sets productivity and unit cost targets.  Prepares accurate forecasts, monitors spending, and develops and presents variance explanations. Develops business case for budget and/or additional funding during the year. Works closely with peers and leaders in line of business to ensure financial targets are understood and achieved.
Partners with Work Planning/Resource Management teams to plan and forecast short and long term work to be completed as part of the program. Monitors and ensures closure/completion of projects and/or other program work orders. Ensures effective work scheduling and resources will be available to meet the work plan. Develops creative solutions to address resource issues.
Leads peers and partner organizations to develop and implement new and/ or improved processes, procedures, policies, controls and best practices to improve customer satisfaction, efficiencies, regulatory compliance and reduce costs.
May work with other project or program managers or peers in other departments or regions to reschedule work, re-allocate funds and explore creative solutions to achieve financial and productivity goals.
Leads benchmarking efforts/projects in the industry to share information, seek best practices in electric program management. Develops recommendations for PG&E, develops proposals/business case and presents to senior management. Gains buy in and leads implementation.
Represents the program as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and various stakeholder groups. Supports the GRC
witness with testimony development by providing data and request response support.
Develops communication and training plans. Ensures target audience is fully educated and adheres to program policies, processes, procedures. Ensures regulatory compliance with the program.
May manage the process of awarding some program work to outside contractors. Manages RFP process. Partners with the Contract Management department on contract terms, scope and cost, and negotiations.
May act as business owner for specialized systems or tools used as part of the project work in the program. Works with IT and/or tool vendor on defining user needs and implementing enhancements/updates.
Develops or provides significant input to PG&E leadership and/or other utilities with similar programs.
Coaches and mentors less experienced employees.
 

Co-worker Qualities             

Strategic Mindset

• A forward looking vision to identify future possibilities and translate them into breakthrough strategies that support continuous improvement of the program.
• Operating effectively, even when things are not certain or the way forward is not clear.

Bias for Action

• Demonstrating passionate ownership for identifying issues before they arise and addressing them immediately when they do.
• Anticipating and balancing the needs of multiple stakeholders.

Demonstrates Safety Leadership

• A safety champion in words and deeds with respect to both employee and public safety.
• Maintaining an environment of open dialog and free of retaliation.

Technical Aptitude

• Demonstrated experience in electric distribution systems and their safe operation.
• Familiarity with the multiple systems PG&E uses to monitor and operate its electric distribution system.

Optimizes Team Performance

• Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Creating a climate where people are developed and motivated to do their best to help the organization.

Values Diversity and Creates Inclusion

• Recognizing the value that different perspectives and cultures bring to an organization.

Provides a High Level of Customer Service

• Building strong customer relationships and delivering customer-centric solutions.

Background Qualifications

Minimum

• Bachelor's degree in business, engineering, or job-related discipline or equivalent experience.
• 7 years of relevant experience in areas such as: electric construction, maintenance, control center operations, compliance, or quality control/assurance.

Desired

• Knowledge of or working experience in SAP/Foundry/Power BI and other PG&E software/systems is preferred
• Experience in project management, or related.
• Leadership experience
• Knowledge, Skills, Abilities and (Technical) Competencies Desired: 
• Competency in seeing ahead to future possibilities and translating them into breakthrough strategies.
• Knowledge of safety policies, theories, concepts, methods, best practices, and techniques as needed to perform at the job level.

• Knowledge of relevant federal, state, and local regulations and laws -for example FERC, NERC, CAISO, CPUC - as needed to perform at the job level.
• Competency in using compelling arguments to gain the support and commitment of others.
• Competency in knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Skill in negotiating between stakeholders to reach an agreement.
• Competency in relating openly and comfortably with diverse groups of people.
• Competency in consistently achieving results, even under tough circumstances.
• Competency in providing direction, delegating, and removing obstacles to get work done.
• Competency in building strong customer relationships and delivering customer-centric solutions.
• Knowledge of construction and maintenance terminology, processes, and procedures as needed to perform at the job level.
• Competency in developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Knowledge of change management theories, concepts, methods, best practices, and techniques as needed to perform at the job level.
• Competency in applying knowledge of business and the marketplace to advance the organization goals.