EV Customer Programs Marketing, Education & Outreach Intern

Requisition ID # 171361 

Job Category: Administrative / Clerical 

Job Level: Individual Contributor

Business Unit: Strategy & Growth

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Clean Energy Transportation (CET) group is focused on accelerating the adoption of clean vehicles in California and has an ambitious goal of electrifying 3 million vehicles by 2030. CET leads a ~$0.6B portfolio of transportation electrification (TE) programs to increase the adoption of clean vehicles in California as we work to address one of the largest contributors to climate change. We serve PG&E’s customers by deploying electric vehicle (EVs) programs to increase access to charging infrastructure, reduce total cost of electric vehicle ownership, educating our customers and pursuing innovative strategies to unlock additional benefits to EV drivers and the grid.

Team Overview

PG&E believes that if properly managed, EVs can provide a quadruple value stack of reliability, resiliency, affordability, and lower GHG emissions for the grid and for our customers. The first step in achieving that vision is facilitating the transition to electric vehicles for our customers by simplifying the process, educating customers on the benefits of EVs, and connecting customers to available resources and incentives. CET’s EV Customer Programs team manages a robust portfolio of EV programs and contributes to the overarching strategy for finding solutions to customer barriers to EV adoption.

Position Summary

This role supports both CET’s non-residential EV Advisory Services (EVAS) and residential EV Customer Programs (EVCP).  EVAS provides non-residential customers with support as they plan and implement electrification projects, while EVCP supports residential customers with EV charger installations. The Marketing, Education & Outreach Intern will help strengthen program visibility and engagement through market research, messaging development, and customer focused communications supporting both programs.

The ideal candidate is highly organized, has an interest in transportation electrification, is familiar with digital and traditional market research or marketing techniques, and is a customer champion.

PG&E is providing the hourly rate range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual hourly rate paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.

The hourly rate for this position ranges from $20.88 to $36.42

Key Responsibilities

Conduct market research to identify electrification trends and insights, customer and contractor segments, event identification and other outreach opportunities.

Assist in developing messaging and customer or contractor facing content for outreach, presentations, and program collateral that help customers and contractors understand program benefits and next steps in electrification.

Support marketing and engagement activities aimed at attracting new fleets and organizations considering electrification and generating EVAS program and Trade Ally Network applications.

Organize outreach lists, track customer and contractor interactions, and record insights to enhance team workflows and documentation.

Qualifications

Minimum Qualifications

Qualified candidates are pursuing a Bachelor’s or Master’s degree at an accredited University in Business, Communications, Engineering, Marketing, Journalism, Digital Media, Advertising, or a related field.

Students must be continuing their education towards their degree during and/or after the internship in a full-time capacity.

Ability to work independently and remotely in a fast-paced, multi-stakeholder environment.

Ability to travel to Oakland General Office 1-3 days per month.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Desired Qualifications

Strong interest in clean transportation, sustainability, or utility programs.

Excellent communication and writing skills.

Strong organization and research abilities.

Experience with data entry or basic data analysis. (Excel preferred)

Familiarity with project coordination or administrative work.

Comfortable working in a collaborative, fast-paced environment.

Ability to take initiative and manage multiple tasks with minimal direction.

Professionalism, reliability, and strong work ethic.

PG&E is unable to provide VISA sponsorship to students on an F-1, J-1 or other student visa for this position.