Business Systems Configuration Specialist, Expert (Hybrid/ Oakland)

Requisition ID # 161879 

Job Category: Information Technology 

Job Level: Individual Contributor

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Department Overview

The coworkers of the Service Planning and Design organization (SP&D) support the company’s True North Strategy by delivering customers safe, reliable, and affordable electric and gas services in compliance with applicable regulatory and internal requirements. SP&D supports both gas and electric operations through its customer project management, design and estimating, dependency, construction, clerical functions, technology and tools, training and more.

Position Summary:

The Business Systems Configuration Specialist configures solutions for assigned business system(s) or tools and designs, prototypes and/or publishes custom reporting solutions. Incumbents work with leadership and system users to validate and identify needs for developing custom configuration solutions, and design, code, test, debug, and document solutions for users to ensure ease of use, efficiency, and quality. Workstream specific responsibilities will include configuration within Enterprise Estimating Solution tool for design standards, Dynamic Assembly Builder and Compatible Units, VBA tool management, and help ticket problem solving

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Bay Area Minimum: $122,000.

Bay Area Maximum: $194,000.

&/OR

California Minimum: $116,000.

California Maximum: $184,000.

Responsibilities:

• Performs analyses on highly complex data models that have cross-functional impact.
• Provides system and report configuration development using various tools and/or languages.
• Develops new and/or enhances existing reports, views, forms, SharePoint objects and other software functionality to meet clients' needs for assigned business systems or tools.
• Plans, manages, and controls the activities required to ensure that system and report configurations meet the objectives of user ease, availability, efficiency, and quality.
• Revises and/or finalizes user specifications, technical and other descriptive documentation for customized and standardized system configurations and/or reports to be housed in a central location.
• Develops complex automation to reduce the installation, maintenance, and user support costs, increase performance, reduce risks, and ensure data quality.
• Automates the creation of historic data snapshots for future analyses. Prepares detailed estimates and scope statements.
• Works with and leverages relationships with leadership within the Company and across functional areas to gather report requirements, resolve issues, plan for implementations, etc.
• Manages cross-functional projects and/or initiatives. Leads solution design, analysis, and application prototyping sessions. Develops plans for solution test planning and execution.
• Performs system administration role and assigns user roles and permissions.
• Collaborates with users to investigate, troubleshoot, and resolve system problems. Escalates non-standard or more complex issues to internal IT department or external system vendor.

Qualifications:

Minimum:

• Bachelor’s degree in job-related discipline or equivalent experience
• 7 years of-related experience in database administration, configuration, and reporting

Desired:

• Bachelor’s degree in Computer Science or Business IT, or Bachelor’s degree with minor in Computer Science or Business IT
• Experience with work management and scheduling systems and processes.

Desired Knowledge, Skills, Abilities and (Technical) Competencies:

• Full technical knowledge of all phases of applications systems analysis and development.
• Demonstrated knowledge of business systems such as SAP Work Management, SAP Business Warehouse, SAP Project Systems, SAP Project & Portfolio Management (PPM), Oracle Primavera, Maxavera, ClickSchedule, Peoplesoft, or other assigned tools.
• Knowledge of reporting tools associated with company ERP & project management systems such as: Primavera Analytics, Crystal Reports, SharePoint, VBA, JavaScript.
• Knowledge of different analytical methods, approaches, and tactics as needed to perform at the job level
• Project management skills to lead large and complex projects working with cross-functional teams as needed to perform at the job level
• Broad knowledge of resource scheduling practices and methods in addition to working knowledge of SAP Quick Schedule.
• Strong communication (written and verbal) and interpersonal skills to effectively work with system users in gathering reporting requirements.
• Teamwork and collaboration skills
• Strong knowledge of the business requirements process.
• Detail oriented, analytical, good oral and written communication skills.
• Strong knowledge and working experience with the utility business and multiple corresponding Line of Business-related functional areas.
• Good understanding of the business processes of department (s) supported and the impact(s) of technical changes to the collective business processes across functional units.
• Knowledge of database management.
• Strong understanding of the business processes and the impacts of technical changes to the collective business processes across functional units.
• Good written and verbal communication and interpersonal skills to develop and deliver presentations to various audiences, internal and external.