Business System Specialist, Expert

Requisition ID # 164633 

Job Category: Information Technology 

Job Level: Individual Contributor

Business Unit: Electric Engineering

Work Type: Hybrid

Job Location: Oakland; Sacramento

Headquarters flexible within the bay area and Sacramento regions, with the ability to go into office up to 5 days a week when required.

The Expert Business System Specialist position leads/supports the following critical activities for public safety and compliance under Quality Management Training & Project, QMTP - Risk Management, Governance, Quality Planning, Quality Management System (QMS), Continuous Improvement, Problem Solving, Audit and Training & Development. Utilizing PG&E Lean Playbook, quality engineering principles, and ISO 55001/9001 standard, this position leads and collaborates to improve data quality and data integrity of asset registry and operational quality/efficiency to fully satisfy safety/regulatory requirements and internal and external customers’ requirements utilizing quality engineering principles and methods.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:​

Bay Area Minimum: $​118,000

Bay Area Maximum: $​188,000

&/OR​

California Minimum: $​112,000

California Maximum: $179,000

Responsibilities

• Act as a key contributor to teams that define, review, and approve requirements for the business needs solution.
• Analyze and document business requirements for complex projects.
• Analyze complex end-to-end business processes and coordinate with Lines of Business (LOB) in compliance with ISO 55001/9001.
• Anticipate concerns and questions, and provide proactive, timely and professional communications or delegate as appropriate.
• Contribute/Develop to business case development.
• Identify, propose, and influence solutions to complex quality problems.
• Develop or lead QMTP (Quality Management, Training and Projects)  administrative control management including standardization, document control, and deviation/change management.
• Solve and facilitate problem solving: PGE CAP (Corrective Action Program)/CE (Cause Evaluation) management, Kaizen event and projects.
• Guide and lead Advance Parts Quality Planning (APQP) deployment to quality planning, and project managements for successful outcome.
• Solve and facilitate effective management of PGE CAP (Corrective Action)/CE (Cause Evaluation) program and represent ADMI to CAP Review Team (CRT).
• Deploying Lean Play Book, Gamba and Value Stream Mapping (VSM), lead and facilitate continuous improvements (Kaizen Blitz, Kaizen).
• Being able to analyze complex issues utilize various quality tools and SPC tools to formulate solutions and implement successful results.
• Other duties and responsibilities not listed.

Qualifications

Minimum Requirement:

• BA/BS in Business, Engineering, Computer Science/Information Systems, etc. or equivalent work experience
• 7 years of job related experience in Business, IT or Engineering fields
• Participation in projects of high complexity at an expert level or in a leadership role

Desired:

• Experience in Operational Quality Management or Engineering, Data Science.
• Experience in Lean deployment and Quality Management System Implementation.
• Experience in fast-paced operational environment or business process improvement.
• Internal auditor training for ISO 9001/Industry Specific.
• Lean Six Sigma Black Belt Certifies or Equivalent.
• Certified PMP or Equivalent.
• Experience in Advanced Product Quality Planning, APQP(Advanced Product Quality Planning)
• Graduate Degree or equivalent experience.
• Experience in Utility industry quality management system.
• Certified Lead Auditor/Internal Auditor for ISO 9001/ISO 55001.
• Enterprise level Lean deployment experience.

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