Technical Writer, Expert

Requisition ID # 164414 

Job Category: Engineering / Science 

Job Level: Individual Contributor

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Concord

Department Overview

Enterprise Service Delivery (ESD) is focused on ensuring the safe and reliable services to all our Line of Business partners. The Aviation Services department resides within the ESD organization.  Aviation Services provides a full range of services; fixed wing, helicopter and UAS, needed for PG&E organizations to safely and efficiently meet Company objectives.

Position Summary

Translates complex procedural information based on business requirements and standards into user-friendly references such as Policy and Procedures, user manuals and job aids. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing.

This position is hybrid, working from your remote office and the Oakland General Office(OGO) based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.​ This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.  

A reasonable salary range is:​

Bay Area Minimum: $114,000      

Bay Area Maximum:$182,000      

Job Responsibilities

• Demonstrates broad expertise, knowledge and technical competence and applies to wide ranging issues
• Develops and implements communications, training and change management in support of major change management and implementation initiatives
• Develops new and innovative technical documentation tools, processes and methods
• Leads large, cross-functional and complex technical documentation projects
• May act as a team lead and/or coach to developing employees
• Develops Word, Excel, and PowerPoint templates
• Utilizing Adobe Acrobat to create forms
• Develops Graphics: flowcharts and organization charts
• Applies advanced technical skills to multiple, complex projects as a subject matter expert and project leader across departments when required
• Supports all Aviation Services operating units in the development of standards, procedures, manuals, job aids, attachments, forms, bulletins, and other related technical documents
• Provides technical assistance in the development of safety communications
• Manages lifecycle of all technical documents directly or indirectly associated with Aviation Services

Qualifications

Minimum:

• Bachelors Degree in English or job-related discipline or equivalent experience
• 6 years job-related experience

Desired:

• Experience with Aviation Technical documents
• Experience in process improvement
• Experience in project management, job-related
• Experience in creating complex PDF forms
• Proficient in documentation technologies and processes
• Written and oral communication skills
• Proficient in the use of MS Office and SharePoint
• Ability to work independently and as part of a team

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