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Technical Assistant, Specialist (Location Flexible - North Coast)

Santa Rosa, CA, US, 95403

Requisition ID # 35426 

Job Category : Maintenance / Construction / Operations 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : Alameda; Alta; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Non-PG&E Non-US Off Shore Work Location; Non-PG&E US Work Location; Novato; Oakdale; Oakhurst; Oakland; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Washington; Washington D.C.; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Winters; Woodland; Yuba City

Department Overview

The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E’s electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.


Position Summary

Supports field-focused teams of employees and contractors to ensure compliance with the California Public Utility Commission (CPUC) General Order (GO) 165, 95, and 128.  Facilitates planning and systemwide execution of efficient and compliant electric asset inspections and patrols programs. Supports resource allocation for Construction Management and Inspection, managing schedules for assigned work within the group. Track actual vs planned construction management costs by project or programs, track key metrics including safety, overtime requests, contract management performance, training and operator qualification. Provide documentation management support.


Job Responsibilities

Project safety:

  • Act as team lead in prioritizing and consolidating tracking, analysis and reporting and assist in leading process improvement
  • Take lead role in creating and implementing a plan of action to improve results
  • Lead safety communications and documentation efforts
  • Ensure safety training is current and track and monitor employee attendance/ completion
  • Take lead role in coordinating department resolution of safety incidents, including with contractors and vendors.


Resource Management Support

  • Handle the most complex resource management assignments
  • Assist developing and implementing resource management changes and improvements for the department
  • Assist with contractor and vendor qualifications and training initiatives and changes acting as the lead for Technical Assistants, including project work as may be required


Construction Management/ Insp Supvr Support

  • Act as lead in the department for cost estimates and forecasts, analysis against plan based on estimates, run rates and overages.
  • Act as lead for monitoring compliance with applicable policies and standards, assist with change and improvement initiatives
  • Monitor that work is performed in an effective and efficient manner.
  • Assist with implementation of new policies, standard and/or form changes.
  • Assist in identifying business impacts of changes
  • Establish and maintain data base for craft hours and OT monitoring
  • Assist in developing and maintaining process to better utilize vendor, inspector and contractor evaluations and assist in leading system improvement efforts
  • Set up field office processes to monitor and meet construction management goals
  • Provide technical support to construction managers on highly complex projects (larger projects may require on site activities to set up construction management processes)
  • Support the timely and complete delivery of company provided materials on projects
  • Maintain complete, accurate and timely construction documentation:
  • Work with CMs and As-Built Quality Control group to improve consistency and quality of both documentation prior to job start and final project construction.
  • Work with Inspection Supervisor and local CCR clerks to monitor Applicant Install Inspection process including scheduling and document control and make recommendations for improvements
  • Work with Records Information Management (RIM) to ensure compliance with project documentation and retention.
  • Coordinate construction management job files
  • Work with CMs and contract group to ensure all contacts are properly set up prior to start of work, POs are properly identified, help resolve any issues with invoices and charges, ensure CMs are familiar with contract terms and make recommendations to more effectively use contractors.
  • Assist estimating with actual cost information based on cost history


Quality control

  • Act as team lead for quality control related contacts and activities with audit dept.
  • Provide support to audit performed on Construction Management and Inspection work and processes
  • Assist lead auditor in audit plan preparation
  • Provide processes to track audit findings and resolutions
  • Contracts:
  • Act as team lead for contract related efforts, changes and improvements
  • Ensure CMs and inspection understand terms of contracts utilized for projects.
  • Maintain copies of contracts onsite for reference
  • Ensure BPOs are properly funded for planned work
  • Coordinate with contract administrator the distribution of company standard updates to contractors holding MSA's
  • Assist management and clerks in resolving any issues



  • Assist with onboarding of new CM and Inspection staff.
  • Implement adequate processes and controls to ensure employees stay compliance with company standards and policies.
  • Work with clerical staff to ensure compliance with company standards and procedures.
  • Assist management or clerks in identifying and resolving any compliance issues.
  • Mentor Associate, Intermediate and Senior level TAs.




  • High School diploma, GED or equivalent work experience
  • Valid California Driver's License
  • 5 years’ experience in contract, construction, QC or documentation controls related support


  • BA or BS technical degree
  • 7 years or more technical related experience.
  • Comprehensive construction contracting experience, construction terminology.
  • Experience in working with permits, permitting, local and state agencies.
  • Experience working in field and on-site with civil construction projects



Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: Santa Rosa
Nearest Secondary Market: Petaluma