Share this Job

Senior Instructional Designer - Gas

San Ramon, CA, US, 94583

Requisition ID # 30975 

Job Category : Human Resources 

Job Level : Individual Contributor

Business Unit: Human Resources

Job Location : San Ramon

Department Overview

The Gas Operations Training Curriculum Development Team is a dynamic group within PG&E Academy that focuses on strategically aligning itself with the Gas Operations business toward a goal of creating the safest most reliable Gas operating system in the industry. It is our job to increase employee safety and productivity by designing, developing and delivering best in industry learning and on the job support solutions.


We are seeking team members who can thrive autonomously in a fast-paced environment that is change. To be successful, you must be open to change, possess a passion for learning and innovation, be able to build strong internal and external relationships and have a strong propensity for action, results and continuous improvement.


Position Summary

PG&E Academy is looking for a Senior Instructional Designer to join our PG&E Academy Curriculum Development Team in support of Enterprise learning needs. The successful candidate should have a proven track record in analysis, design, development and implementation of small- and large-scale learning solutions. The successful candidate should demonstrate the ability to provide feedback to instructional designers on learning solution content. The successful candidate should have exceptional organizational skills to manage multiple projects and the ability to analyze and interpret data.


The position requires up to 40% travel within PG&E's service territory.


Job Responsibilities 

  • Conduct needs analysis, review existing learning options, and facilitate discussions to recommend the most appropriate and cost-effective learning and performance support solutions.
  • Leverage industry best practices, new technologies and training evaluation metrics as they apply to learning solutions.
  • Lead and oversee the design and production of learning solutions and deliverables, working with subject matter experts and other Academy team members.
  • Manage the assignment and quality of design work to ensure that the learning solution is on time, on target and on budget. Establish and hold others accountable to quality standards.
  • Provide input to the project manager to develop timeline and resource plan.
  • Partner with delivery teams to ensure successful transition of curriculum from development to the classroom.
  • Performs quality assurance reviews of learning solutions.
  • Defines curriculum learning objectives and course outline using new approaches and tactics; designs curriculum and develops/builds training content and materials.
  • Identifies the developmental needs of others and coaches and mentors others to improve their knowledge or skills
  • Uses SME/LOB meetings and best practices to develop content to support the course objectives and assessment.
  • Manages project portfolios to allow cross-prioritization of projects for budget forecasting purposes; ensure projects are strategically aligned and ensures projects stay on track.
  • Performs complex job and task analysis for training and curriculum redesign purposes.
  • Reviews metrics that provide data for process measurement, business operations or risk assessment.




  • Bachelor's Degree in Instructional Design or related field, or equivalent work experience
  • 5 years of Instructional Design, communications, teaching, training, change management, graphic design work experience



  • Experience in designing and developing curriculum for cross-functional projects
  • Experience working in the Energy/Utility industry
  • Experience with benchmarking or research of industry-wide best practices
  • Experience with designing and/or integrating multimedia development or technology across curriculum
  • Strong working knowledge of instructional design for both classroom and eLearning environments
  • In-depth experience with the following applications/systems: MS Word, PowerPoint, Excel, instructional design software, testing software, content management system



Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland