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Senior Business System Specialist

San Ramon, CA, US, 94583

Requisition ID # 51323 

Job Category : Information Technology 

Job Level : Individual Contributor

Business Unit: Gas Operations

Job Location : San Ramon

Department Overview:

Gas Operations is focused on ensuring the safe, reliable and affordable flow of natural gas to our customers. As a whole, Gas Operations is responsible for all aspects of PG&E's gas distribution and transmission operations including planning, engineering, maintenance and construction, restoration, maintenance, and emergency response.


Position Summary:

The Senior Business System Specialist of Technology Strategy and Planning works within the Resource Management, Governance & Controls and Technology team in Gas Operations. The incumbent works with a cross functional group of stakeholders within Gas Operations and IT to create strategy and planning to meet the operational capabilities of the business. This position is responsible for establishing and maintaining consistent methods and practices regarding the request and use of software applications that support gas operations capabilities and processes. 


The initial and primary focus of this position is on oversight of our internal processes. It includes the support of project portfolios by enhancing and improving methods and practices for governing and managing the work. It includes the review of current processes and procedures to determine what can be automated or semi-automated, the use of databases and reporting that provide action-item lists and insights into the work and data.


Position can be based out of San Ramon.


Job Responsibilities

  • Analysis of current methods, practices, processes and procedures to determine efficient and effective improvements
  • Create efficient and effective information and data collection methods and practices
  • Create data and system tracking applications/tools to support financial and portfolio management
  • Cross train with other team members for support and backup purposes
  • Business case development (as-is process and gap analysis; problem solving facilitation, Cost/benefit analysis, identify Metrics & goals) 
  • Current process and gap analysis; problem solving facilitation; population of data spreadsheets 
  • IT Engagement for estimates & Solution proposals 
  • Actively contribute to teams that define, review and approve requirements for the business needs solution
  • Analyze end-to-end, moderate to high complexity business processes in one or more business functional areas
  • Collaborate with Work Management team members
  • Understand the current and future business environment of the organization and effectively anticipate, identify and meet the business needs 



Minimum Qualifications: 

  • BA/BS in Business, Engineering, Computer Science, Information Systems etc. or equivalent work experience 
  • 4 years of job-related experience in Business, Project and Process Management, IT or Engineering fields
  • Participation in projects of medium to high complexity


Desired Qualifications:

  • Proficient in Microsoft Office product suite and SharePoint Broad expertise in business systems and data analysis and very knowledgeable about the business requirements process
  • Detail oriented, analytical, good oral and written communication skills
  • Ability to work with different teams across disciplines and levels
  • Senior-level knowledge and working experience with multiple corresponding Line of Business-related functional areas. Experience in energy related engineering to include background working with gas distribution, gas transmission pipelines, and pipeline construction
  • Knowledge of system process management; i.e. Lean, Six Sigma or similar knowledge
  • Technical experience in tracking and presenting ongoing metrics, such as budget reporting
  • May assist with writing functional specifications documents

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland