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Senior Business Process Analyst

San Ramon, CA, US, 94583

Requisition ID # 52662 

Job Category : Business Operations / Strategy 

Job Level : Individual Contributor

Business Unit: Shared Services

Job Location : San Ramon

Department Overview

PG&E’s Transportation Services team is responsible for operating one of the top 20 largest commercial and top 3 largest utility fleets in the U.S. Management responsibilities cover all aspects of PG&E’s owned and rental vehicles & equipment fleet, from design to disposition. The team is comprised of multiple operating departments including Field Operations, Engineering and Business Operations. Operating departments within Transportation Services are responsible for enterprise-wide management of over 13,500+ vehicles & equipment, regulatory and preventative maintenance compliance, expense & capital planning, budget and asset optimization, fuel procurement, clean air and alternate fuel initiatives.


Position Summary

Evaluates the effectiveness of business processes, practices and procedures. Recommends improvements to current processes, practices and procedures.


Job Responsibilities

  • Lead Strategic Planning process for the department.  Develop and review content with senior leadership, facilitate appropriate meetings, ensure documentation is accurate and complete.
  • Manage metric reporting process for TS department.  Includes producing Business Process Review (BPR) slides and facilitating review meetings; maintain metric profiles; prepare huddle boards/facilitate huddle meetings.
  • Lead Supplier Diversity annual budget planning process; monthly reporting and forecasting
  • Facilitating recurring line of business working committee meetings, creating presentation materials, agendas, meeting minutes, following up on deliverables and action items etc.
  • Compiles and analyzes data, documents work process and procedures
  • Develops and tracks business process related metrics. Develops and maintains standard, custom and ad-hoc reports
  • Mature documentation of standards and procedures and process reporting
  • Manage small to mid-size projects.  Define scope, timeframes, cross-functional teams, assign tasks and manage resources and issues.
  • Actively participates and supports emergency response functions for the department and enterprise




  • Bachelor’s Degree in Business Administration or job-related discipline or equivalent experience
  • 4 years business analysis and reporting experience



  • Competency in planning and prioritizing work to meet commitments aligned with organizational goals
  • Ability to apply project management theories, concepts, methods, best practices, and techniques as needed to perform at the job level
  • LSS-Lean Six Sigma Green Belt certification
  • Strong analytical and writing skills to justify process changes
  • Strong presentation and communication skills to deliver findings and recommendations to various levels of management
  • Adaptable to changing business conditions and ambiguity

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland