Business Performance Analyst

Requisition ID # 155476 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: San Ramon; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakland; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Department Overview

Operations Support is dedicated to creating cross-commodity consistency and standards in Operations. The team provides support services guided by best practices and a relentless pursuit for improvement. It has single points of accountability for Work Management & Resource Planning, Execution Support, Business Operations & Process Improvement, and Enterprise Public Works. Operations Support is comprised of approximately 1,000 coworkers.

Position Summary

The Business Performance Analyst analyzes processes and utilizes six sigma techniques to develop and recommend operational process improvements. He/She manages cross functional teams and partners with peers and leaders on process change implementation and ongoing measurement. The incumbent may own ongoing process management or administration. The incumbent also provides business analytics information, including research, data analysis, metric implementation, forecasting, and reporting in support of business decision making, strategy and operations.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:​

Bay Area Minimum: $​82,000

Bay Area Maximum: $​124,000

&/OR​

California Minimum: $​78,000

California Maximum: $118,000

Job Responsibilities

• Projects are moderately complex and require selecting methods, approaches, and tactics to resolve problems and obtain solutions.
• Applies judgment and standard analysis techniques to solve problems of diverse scope.
• Typically receives general instructions on new assignments or projects. Receives little instruction on recurring assignments.
• May assist in coaching and developing less experienced staff.
• Plans, performs, and implements performance improvement initiatives using Lean Six Sigma techniques.
• Diagrams and evaluates existing processes. Organizes, leads, and facilitates cross-functional project teams. Communicates team progress to manager.
• Develops metrics that provide data for process measurement, indicating future improvement opportunities.
• Determines data needs, collects data, selects from different analytical techniques to conduct root cause analysis, and determine issues.
• Collects data to identify root cause of problems. Measures performance against process requirements. Provides consultation on the use of re-engineering techniques to improve process performance.

Qualifications

Minimum:

• Bachelors Degree or equivalent experience
• 3 years of relevant business, operational, financial, or process improvement experience
• May be required to travel to various company locations
• Compliance with ergonomic recommendations and vigilance in safety is expected.

Desired:

• Bachelor’s degree in Engineering, Data Science, or Business Administration
• Lean Six Sigma Certified