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New Business Representative (ESC) - San Rafael

San Rafael, CA, US, 94901

Requisition ID # 20593 

 

Job Category : Project / Program Management 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : San Rafael

 

 

Company

 

Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

 

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

 

Department Overview

 

The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

 

Position Summary

 

This job is represented by Engineers and Scientists of California (ESC) subject to collective bargaining.

 

This is a Beginning Level Classification. Additional consideration may be given to candidates who reside within 50 miles of the headquarters.

 

This position is charged with customer contact, project coordination, billing, and contract preparation in connection with less complex installation of new business gas and/or electric facilities. NBRs will not prepare job estimates. This does not preclude job owners from preparing invoices or contracts based on simplified charge methodology.

 

For training purposes, a New Business Representative may be assigned no more than 50% of their workload in SNBR-level jobs at the same time and must work under the guidance of a Senior New Business Representative or IPE.

 

Job Responsibilities

 

The duties as outlined in this job description may vary by location. This position includes office work and site visits.

 

SAFETY

  • Maximize public and employee safety by ensuring that job designs are performed to Company and State standards and meet all compliance requirements.

 

PROJECT MANAGEMENT

  • Prepare field sketches and layouts for the scoping of construction of additions or improvements to electric or gas systems. Provides accurate field data including pictures or videos as needed to estimators.
  • Manages scope, schedule and cost for all assigned projects, from initiation to meter set. Scope and schedule is adjusted as appropriate to accommodate change (e.g., new customer needs, competition, and new regulation).
  • Coordinates all other departments or individuals who are involved with the project and works to define the project’s background, objective, design scope, schedule, roles and responsibilities.
  • Coordinates with others, such as Planning, Estimating, Construction and Metering, etc., in completing the project in a timely manner. Includes understanding of industrial project schedules and working closely with the work and resource group to prioritize work using available tools or technology.
  • Monitors project schedule and prioritizes work in coordination with the work and resource group.
  • Schedules and conducts pre-engineering meetings, provides all pertinent data and addresses potential project risks including schedule setbacks and coordinates actions before setbacks occur.
  • Conducts and documents pre-construction meeting.
  • Looks for ways to minimize costs on projects for both the applicant and PG&E.
  • Ensures that the correct type of financial order, work category, etc., has been applied and actively monitors costs.

 

COMMUNICATION

  • Communicates project status (e.g., scope, schedule, and cost) to all stakeholders throughout the project, as applicable.
  • Facilitates resolution of project-related disputes. Continuous formal communication (both written and verbal) with all stakeholders is given a high priority throughout all stages of the project.
  • Prepares contracts, as applicable, to ensure compliance with standards and tariffs.
  • Provides applicants, estimating, engineering, clerical and construction partners with complete and accurate information on rate and rule applicability, potential costs and timelines.

 

MANAGING CUSTOMER EXPECTATIONS

  • Proactively communicates to project stakeholders, both internal and external.
  • Negotiates reasonable estimating and construction dates that address customer’s anticipated schedules. May provide customer with an initial non-binding cost.

 

TARIFFS

  • Ensures that all charges mandated under the applicable tariffs are identified in the contract and secured before beginning construction.
  • May partner with other PG&E departments and/or rates and tariffs for application of best rates when appropriate.

 

COMPLIANCE MANAGEMENT

  • Ensures all applicable project documentation is maintained in an orderly job file.
  • Ensures all project dependencies are met prior to allowing a construction start.
  • Ensures all permits are obtained and land rights issues are resolved per procedures.

 

 

Qualifications

 

Minimum:

  • Bachelor’s degree from a recognized college or its equivalent in education and experience. Such experience must include three (3) or more years of experience in construction project management or PG&E technical service planning
  • Must possess and maintain a valid Class C California Driver's License (or higher) by Day 1 of hire
  • California minimum insurance coverage if using personal car
  • Internal PG&E Employees: Qualified on the Physical Test Battery (PTB) and Work Orientation Inventory (WOI) prior to applying
  • External and Hiring Hall Candidates: Qualified on the Physical Test Battery (PTB) and Work Orientation Inventory (WOI) prior to interviewing

 

Desired:

  • Additional consideration may be given to candidates who reside within 50 miles of the headquarters
  • Must have strong project management, customer contact and communications skills. Basic computer skills including Microsoft Word, Excel, email.
  • Familiar with tariffs, rates, contracts/tools, Work Management (WM) SAP, project approval process, document routing system and estimating and construction work processes.
  • Ability to work with both internal and external customers/clients
  • Facilitation and conflict resolution skills
  • Ability to manage for results and in the process work as a team to build agreement
  • Strong focus on safety
  • Committed to providing superior and proactive customer service
  • Strong verbal and written communication skills
  • Ability to demonstrate initiative and decisiveness
  • Ability to demonstrate sound judgment and forward thinking
  • Problem solving skills
  • Computer skills (SAP, Microsoft Excel, Word, etc.)
  • Measurement skills and ability to use some physical tools (drive stake in the ground, use Range Finder or Height Stick and Shovel, etc.) in the field

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Company
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland