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Supervisor - Business Technology (Supply Chain & Shared Services Systems)

San Francisco, CA, US, 94105

Requisition ID # 31301 

Job Category : Information Technology 

Job Level : Supervisor

Business Unit: Information Technology

Job Location : San Francisco

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments that collaborate effectively to deliver high-quality technology solutions.


Position Summary

The Supervisor, IT Business Technology, is responsible for managing a solutions delivery team that supports enterprise-wide Supply Chain, Sourcing, and Shared Services applications. This team is responsible for gathering business requirements, designing, building, testing, implementing, and supporting IT solutions across various platforms, including SAP ECC, SAP MII, Ariba, SAP EWM, and SAP Cloud Platform. Making sure applications are running and when issues arise, work with cross-functional teams to resolve as soon as possible. Collaborating with business to prioritize incidents and enhancement work orders, assigning to appropriate resources to implement solutions on time. Leading any minor IT projects in the Supply chain, Sourcing, and Shared services area and deliver a quality solution to business clients.


Management/Leadership (70% - 80%)

  • Responsible for one or more day-to-day functions in application development, unit testing, project delivery, or maintenance/ operations support including implementing new systems, reducing costs, and increasing productivity facilitating organizational and business effectiveness
  • Develops and manages meaningful metrics to demonstrate and increase the effectiveness of department and team on a monthly, quarterly, and yearly basis.
  • Monitors program results against business requirements, functional & technical specifications.
  • Ensures compliance with standards/regulations and governance processes
  • Ensures appropriate resources are assigned to each project/program
  • Manages employees, contractors and vendors for the efficient delivery of services.
  • Continuous monitoring of emerging tools and technologies to ensure the most appropriate technology is being proposed and deployed.

Customer Relationship: (15% - 20%)

  • Develops relationship across business and IT for effective collaboration and partnership.
  • Communicates and champions the business technology requirements necessary to execute the IT portfolio


Strategy: (5% - 10%)

  • Recommends sourcing strategies for projects, and works with business-unit and appropriate IT personnel to ensure the distribution of IT resources and to set priorities based on business goals
  • Responsible for a staff of functional, technical resources consisting of professionals and support positions who design, develop, test, deploy, and/or support systems
  • Establishes Development Plans for staff
  • Provides performance feedback and guidance to staff
  • Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance.


Minimum Qualifications

  • Minimum of B.A./B.S. degree or equivalent work experience in computer science, information technology, business administration, engineering, or other relevant field required
  • Minimum of 5 or more years of experience in business analysis, programming/systems analysis, project management, and/or IT strategy planning or other related area required
  • Minimum 5 years of SAP Supply Chain / Plant maintenance applications and integration with other modules in SAP experience
  • Multiple SAP project implementation experience
  • Knowledgeable in function supported such as requirements, application development, testing, project delivery, and/or support


Desired Qualifications

  • PMP or other project management certification preferred
  • M.S. or M.B.A. degree in business administration or computer science preferred
  • Ability to translate complex business requirements into IT solutions
  • Strong teamwork and interpersonal skills
  • Proficient understanding of relevant technologies required to perform support function
  • Excellent planning, organizational and project management skills; detail and process-oriented; able to juggle multiple priorities in a fast-paced environment
  • Able to help develop and manage budgets
  • Excellent analytical and technical skills
  • Ability to foster a work environment in which individuals collaborate in pursuit of a common mission and mutual goals        
  • Knowledge of line of business/industry being supported required (i.e., Gas, Electric, Energy Supply, Customer, etc.)
  • Ability to estimate the financial impact of IT decisions
  • Excellent written and verbal communication skills
  • Demonstrated ability to develop and manage budgets
  • Demonstrated ability to effectively navigate complex organizational, process, technical and political challenges


Employment Type: Management
Schedule: Full-time
City: San Francisco
Zip Code: 94105

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland