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Sr. Manager, Enterprise & Operational Ri

Date: Feb 8, 2019

Location: San Francisco, CA, US, 94105

Company: Pacific Gas And Electric Company

Requisition ID # 15671 

Job Category : Compliance / Risk / Quality Assurance 

Job Level : Senior Manager

Business Unit: Finance and Risk

Job Location : San Francisco



Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.


Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.


Department Overview

The Risk and Audit organization is responsible for enabling the business to effectively manage risk in key areas of the enterprise.  The Risk and Audit organization is comprised of four departments: (1) Internal Audit; (2) Market and Credit Risk Management; (3) Finance Compliance and Controls; and (4) Enterprise and Operational Risk Management (EORM) and Insurance. 


The EORM and Insurance department is charged with overseeing the management of enterprise and operational risks for the company, excluding credit and market risks, and for managing the company’s insurance programs.


Position Summary

This position will serve as a Senior Manager, Enterprise and Operational Risk Quantification in the EORM and Insurance department.  This position reports to the Director, EORM and Insurance, and will be responsible for:


  • Setting future direction and strategy for operational risk quantification
  • Driving integration of operational risk modeling with other enterprise processes such as Risk Informed Budget Allocation (RIBA) and the integrated planning process
  • Championing the use of operational risk models for business decision making
  • Implementing Regulatory Decisions related to operational risk modeling
  • Designing and implementing a governance structure for Risk Model validation and oversight
  • Driving evolution/iteration of existing risk models (reliable, verifiable, repeatable, used and useful) while incorporating “Next Steps” Risk Assessment Mitigation Phase (RAMP) modeling commitments
  • Driving quantification of all of the company’s top enterprise and operational risks


The ideal candidate has:

  • An understanding of statistics and commonly used modeling techniques.
  • A proven ability to translate complex issues into straightforward concepts easily understood by non-technical personnel.
  • A proven ability to lead teams, with or without positional authority, in complex evaluation, analysis, modeling and communication of risk-related issues.
  • A Track record of large project / program management success
    • Demonstrated ability to deliver technical projects with a team, often working under tight time constraints
    • Outstanding communication skills; confidence in presenting to senior executives and external stakeholders
  • An energy and passion for quantitative risk analysis and management


The ideal candidate also will have knowledge of the Utility industry and operations; build and maintain relationships with LOB risk managers and risk model owners; participate in risk management workshops and governance forums; and help continue to embed risk management into the company’s fundamental business processes.


Job Responsibilities

  • Implementing PG&E’s Safety Model Assessment Proceeding (SMAP) settlement agreement.  This agreement requires the implementation of new multi-attribute value function (MAVF) to be used for evaluating risks and for determining the effectiveness of proposed mitigations.
  • Leading the development of new operational risk models and improving the existing 22 operational risk models developed as part of the company’s Risk Assessment Mitigation Phase (RAMP) filing.
  • Implementing RAMP “areas for improvement” relative to data use and collection, improving transparency related to the use of subject-matter-expertise in risk assessments and mitigation planning.
  • Working with the Lines of Business to embed operational risk models into regular business practices and drive adoption of operational risk models for use in decision-making.





  • Bachelor’s Degree
  • Minimum of seven years of job related experience in enterprise risk management, quantitative modeling, internal auditing, quality assurance, or other applicable areas. A master’s or PHD in a relevant field can substitute for up to two years of experience



  • Master’s or PHD in a relevant field
  • Strong written and oral communication skills
  • Organized and able to effectively manage multiple, diverse tasks and adhere to tight deadlines
  • Demonstrated knowledge and experience in:
    • Modeling in excel
    • Evaluating risks associated with various Utility lines of business
    • Utility industry risk management practices
  • One or more of the following certifications: Professional Engineer, Certified Internal Auditor (CIA), Project Management Professional (PMP)
  • Ability to communicate effectively, lead client meetings, discuss issues and controls, and report on progress of work product with client manager, director, or project team
  • Excellent planning, leadership, and supervisory skills and the ability to build effective relationships in several areas of the business
  • Ability to work effectively as part of a multi-discipline team
  • Demonstrates judgment and listening skills and has the ability to analyze more complex processes and strategies
  • Ability to positively influence business owners on control solutions
  • Strong knowledge of the Utility Industry
  • Ability to influence business leadership and management decisions
  • Ability to influence and work with and across all levels within the business
  • Ability to estimate the financial impact of risk management decisions




Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland