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Senior Technical Writer

San Francisco, CA, US, 94105

Requisition ID # 37662 

Job Category : Engineering / Science 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : San Francisco


Department Overview


The men and women of Electric Operations Emergency Preparedness Department are key in responding to emergency events such as Public Safety Power Shutdowns, large catastrophic earthquakes, severe winter storms, wind events, wildfires, and other natural disasters as well as man-made incidents, hazards and threats. PG&E directs emergency operations from their Emergency Preparedness and Response Department. The Emergency Preparedness and Response Department is a part of the Electric Ops program reporting directly to the Sr Executive Vice president of Electric Operations and is the lead for directing emergency response operations across the enterprise and in preparing PG&E for all emergencies and disasters. EP&R works with Executives, Field Crews, various Lines-of-Business and other PG&E entities to reduce the consequence of emergency incidents and disasters by development and deployment of plans, procedures, protocols, exercises, drills, workshops and orientations on a variety of topics.


The ALL Hazards Unit of EP&R is mainly responsible for the Company Emergency Response Plan, and associated Annexes, filing the GO 166, facilitating stakeholder and community outreach. All Hazards also manages the companies Mutual Assistance Program with external partners.


Position Summary


Will assist in the development and maintenance of documents, libraries, information systems, job aids, and other pertinent media to support PG&E’s response to emergencies. The Sr. Tech Writer must be able to work independently with focus on high quality deliverables. The STW should be familiar with project management. The STW will also translate complex procedural information based on business requirements and standards into user-friendly plans such as the Company Emergency Response Plan (CERP) and the LOB annexes. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing.


Job Responsibilities


  • Actions and recommendations impact achievement of department goals.
  • Applies advanced technical skills to multiple, complex projects as a subject matter expert and project leader across departments.
  • Demonstrates advanced knowledge and technical competence.
  • May act as a team lead and/or coach to developing employees.






  • Bachelors Degree in English, Technical Writing or related field or equivalent experience
  • Job-related experience, 4 years




  • Experience in process improvement
  • Experience in project management
  • Experience in technical writing
  • Experience in content management
  • Advanced knowledge and application of documentation technologies and processes
  • Written and oral communication skills
  • Proficient in the use of MS Office and SharePoint
  • Ability to work independently and as part of a team
  • Ability to lead project teams




Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland