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Senior IT Systems Engineer

San Francisco, CA, US, 94105

Requisition ID # 37541 

Job Category : Information Technology 

Job Level : Individual Contributor

Business Unit: Information Technology

Job Location : San Francisco



Department Overview

Information Technology is a unified organization comprised of various departments which collaborate in order to effectively deliver high quality technology solutions. IT functions are to design, develop, operate and maintain the information and telecommunications systems that enable the Company to meet its commitment to customers: Keeping the Lights on and the Gas Flowing, Delivering at a Reasonable Price, and Providing Simple and Convenient Options.

The Wildfire IT Team is responsible for working collaboratively across the organization (e.g., Electric Operations, Customer Care etc.) to implement solutions that make our communities, customers and employees safer.

The Wildfire IT Team consists of a staff of highly skilled professionals working together to produce geospatial, mobile, data, sensing, and web solutions that are internally and externally facing. We do this using agile methods and placing our users and their needs at the center of our focus. Our goal is to deliver products that will save property and life.


Position Summary

We are seeking an experienced Systems Engineer for the Wildfire IT Team. The position will provide oversight to the set of applications supporting wildfire situational awareness and emergency response business areas including meteorology, public safety power shutoff (PSPS), wildfire safety operations center (WSOC), and the emergency operations center (EOC). The systems engineer will focus on ensuring the security, scalability and stability of the application portfolio by bringing knowledge of modern web development and cloud native architectures, security architecture and principles, amazon web services (AWS), data engineering, and other subject areas to bear, working directly with development delivery teams.


Job Responsibilities

  • Collaborate to ensure smooth and reliable operation of systems for fulfilling business objectives and processes
  • Monitor and test system performance and business continuity.
  • Create and maintain documentation as it relates to configuration, mapping, processes, and service records
  • Design and deploy new systems and enhancements to existing systems ensuring compatibility and interoperability
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
  • Propose and create system design models and specifications to provide direction development teams
  • Member of emergency response team with one on-call shift per month during fire season




  • Bachelor’s Degree in Computer Science, Information Technology, Engineering, Science, Math or equivalent experience
  • 3+ years’ experience as a Systems Engineer or similar role (i.e.SysOps Administrator)



  • Experience working as part of Agile Scrum teams and supporting systems being developed in an Agile environment
  • Ability to work independently with limited oversight
  • Demonstrated history of high learning agility
  • Excellent communication and interpersonal skills
  • High-energy, passionate, and positive outlook with strong sense of ownership
  • Humble – takes feedback well and shows resilience
  • Hungry – desires to get things done, is execution oriented, and seeks better ways to do the job
  • Collaborative – has strong interpersonal skills; cares about and works well with teammates
  • Resilience and rapid iteration – exhibits a “fail fast” mentality, and bounces back from setbacks
  • Proven working experience in installing, configuring and troubleshooting in both Windows and UNIX/Linux based environments.
  • Solid experience in the administration and performance tuning of application stacks (i.e. IIS, Apache, NGINX)
  • Solid Cloud experience, preferably in AWS. Certification a SysOps Administrator, Solutions Architect, DevOps Engineer or Developer at an level.
  • Experience with virtualization and containerization (e.g., VMware, AWS ECS & Fargate)
  • Experience developing and managing system monitoring and log management.  Big plus for experience developing and managing synthetics for Application Performance Monitoring.
  • Experience with automation software (i.e. Ansible, AWS Cloud Formation, Chef)
  • Solid scripting skills (i.e. shell scripts, Perl, Ruby, Python)
  • Solid networking knowledge (i.e. OSI network layers, TCP/IP)
  • Experience with Application Level Load Balancing and Application Delivery Controllers (i.e. F5, AWS Elastic Load Balancing)
  • Experience in RESTful API based integrations
  • Understanding of data engineering and ability to troubleshoot data pipelines in development and operations with languages such as Python or Scala
  • Experience using version control tools such as GitHub or Bitbucket
  • Experience in systems security principles
  • Experience in troubleshooting complex systems
  • Experience in the following application domains: ESRI ArcGIS Enterprise, ESRI ArcGIS Online (AGOL), Microsoft Power BI, electric outage or distribution management systems (OMS/DMS), mobile dispatch solutions
  • Experience in the following functional areas: wildfire safety operations, Public Safety Power Shutoff (PSPS), electric control center operations, fire response, meteorology, emergency response



Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.