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Senior HR Investigator

San Francisco, CA, US, 94105

Requisition ID # 30654 

Job Category : Human Resources 

Job Level : Individual Contributor

Business Unit: HR, SC & CRESS

Job Location : San Francisco

Department Overview

The HR Investigations team is responsible for conducting investigations into allegations of misconduct as defined by the Company’s Code of Conduct, and may include allegations of discrimination, harassment, retaliation, and other violations.  The department ensures that an objective review is taken of allegations and takes as a point of pride ensuring that employees that raise issues feel as if their concerns were treated seriously, looked into objectively and concluded fairly.


Position Summary

The Senior HR investigator is responsible for reviewing complaints, and planning, conducting and communicating results of investigations into alleged misconduct. The role of the investigator here at PG&E is to be a neutral fact finder that conducts investigations in a thoughtful, thorough and objective manner.  At the conclusion of the investigation, the Investigator will complete a written report and communicate outcomes with critical stakeholders. This is a critical role for the business. How investigations are conducted directly supports employee’s confidence in a Speak Up culture at PG&E.


This position is based in San Francisco at our General Office.


Job Responsibilities

  • The Investigator is responsible for conducting intake, analyzing the allegation, developing an investigation plan, conducting the investigation, completing a written report, communicating an appropriate summary of the investigation outcome(s) to relevant parties, and maintaining accurate and thorough records in the appropriate systems.  Duties include interviewing complainant(s), witnesses, and subject(s), as well as identifying and collecting relevant documentation.  There may also be a need to consult with appropriate Subject Matter Experts (SMEs).  Throughout the process, it will be critical to document interviews, process steps, and other investigation findings in accordance with the Company’s investigation process. 


  • The Investigator may collaborate with the Compliance and Ethics, Human Resources Business Partners/Consultants, Law, Labor Relations, Corporate Security and other stakeholder departments to complete investigations.


  • As a member of the broader team, Investigators may also have other assignments, such as conducting and developing training, developing policies and/or procedures related to complaint investigations, and partnering with colleagues or other departments on special projects. 


  • High School or GED-General Educational Development-GED Diploma
  • Minimum 6 years of progressive experience in employee relations/complaint investigations or related experience


  • Bachelor's degree in related area or equivalent combination of education and experience.  Advanced degree in related area (e.g., J.D.) preferred
  • HR Professional designation (e.g., SHRM-CSP).
  • Experience working in employment law
  • Working knowledge of employment laws and regulations (e.g. DOL, EEOC, Title IX, FMLA/CFRA, ADA, etc.).
  • Proficiency with MS Office and ability to learn case management data base system
  • Strong analytical skills to interpret and dissect complex issues. 
  • Ability to build relationships and work collaboratively with other departments.
  • Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties
  • Strong written communication skills employed to write clear, concise and logical reports
  • Strong oral communication skills to effectively explain information to stakeholders
  • Ability to effectively interact with a culturally diverse workforce

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland