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Senior Energy Center Tech Specialist

San Francisco, CA, US, 94103

Requisition ID # 47784 

Job Category : Customer Support / Operations 

Job Level : Individual Contributor

Business Unit: Customer Care

Job Location : San Francisco

Department Overview

In Customer Care we are focused on delivering the desired customer experience for each of our customers. Everything we do starts with the customer and our information about the customer. That information is collected and managed by our Customer Experience Strategy group. Each of our organizations, though completely dependent upon each other, are the experts in their area and will further drive PG&Es alignment around the customer.


Position Summary

The PG&E Energy Centers are currently seeking a Senior Technical Specialist – New Whole Building Coordinator (hereafter referred to as Coordinator).


The Coordinator manages a segment of training and educational resources focused on improving energy performance in new commercial buildings in California. This segment is referred to as the New Whole Building curriculum track. The Coordinator will work with internal and external stakeholders, subject-matter experts, WE&T team members, and external instructors to develop, manage, and deliver WE&T training on topics including but is not limited to building science fundamentals, building envelope, daylighting, zero net energy, energy modeling, renewables, decarbonization and other related topics  The coordinator will also be responsible for overseeing external instructors responsible for development, enhancement, and delivery of a wide breadth of new and existing training programs. Additionally, the Coordinator will be responsible for budgeting, forecasting, contract management, and other administrative tasks related to this track.


The Coordinator’s responsibilities also include providing high-level consultations for customer’s new commercial construction projects as well as PG&E or statewide programs serving the commercial segment and/or end users. The Coordinator collaborates with partners throughout the state to achieve PG&E's and California's energy efficiency goals through outreach and collaboration with other training organizations. The Coordinator will also assist other WE&T Technical Specialists (Coordinators) with New Construction-related topics on an as-needed basis. Ideally the Coordinator possesses the unique talents to identify and train others in the commercial sector on the technical, efficiency, and energy code requirements of new construction in a customer focused team setting. The Coordinator must be dedicated to good design, energy efficiency and practical solutions that meet the occupants' energy and comfort needs.  


Minimum Qualifications

  • Undergraduate degree in architecture, construction, building science, energy, public policy, education, instructional design, related field or equivalent work experience.
  • Ability to travel a minimum of 20% of the time.
  • 4 years of relevant experience in the commercial sector performing energy efficient design, construction, inspection/testing/diagnostics or related activity.
  • Valid California driver’s license required or the ability to obtain one prior to start date.


Desired Qualifications

  • Demonstrable work experience in an applicable commercial design or engineering field.
  • Thorough understanding of commercial new construction related terminology, technology, practice and building and energy codes.
  • Familiarity with current architectural technologies and their implementation, including but not limited to building science fundamentals, building envelope strategies, daylighting, zero net energy, energy modeling, renewables, decarbonization, and other related topics.
  • Familiarity with emerging strategies related to zero net energy (ZNE), zero net carbon (ZNC), decarbonization and electrification, particularly in a California setting.
  • Experience working with commercial developers, builders, code compliance officials, contractors and installers in a variety of trades.
  • Knowledge of California's Title 24 Part 6 Energy Standards.
  • Experience working with PG&E or other utility energy efficiency, demand response or distributed generation programs.
  • Advanced degree in building science related fields or equivalent work experience.
  • Experience in developing, designing, and teaching technical curricula.
  • Demonstrated experience applying adult learning principles in formal or informal professional education and training settings.
  • Strong visual presentation graphics skills and demonstrated experience in delivering effective presentations to peers, stakeholders and leadership both in person and remotely (e.g. calls, webinars).
  • Excellent communication, writing, speaking, and customer relationship skills.
  • Proven ability to maintain a high level of engagement with a geographically dispersed team or audience.
  • Strong proficiency in Microsoft Excel, Word, and PowerPoint .
  • Demonstrated ability to apply analytical techniques to complex tasks, such as with financial forecasting, budget analysis, and training performance indicators.
  • Ability to plan and execute a project while balancing multiple goals on a team.
  • Architectural License, AIA Membership, LEED Accreditation NCARB Certificate, CSI Certification, PMP Certification or similar certification.



  • Update the New Whole Building curriculum with strategies to improve the uptake of energy efficiency education and resources among the commercial design and construction industry.
  • Maintenance and delivery of New Whole Building related education curriculum, including a mutually agreed upon teaching schedule, as well as recruiting, onboarding, directing and evaluating third party instructors or consultants.
  • Act as an internal consultant to PG&E Energy Efficiency Programs.
  • Act as a high-level technical consultant on PG&E customer projects.
  • Manage consultant contracts including initiating and managing agreements, approving invoices, forecasting cost, and preparing budgets for quarterly and annual planning.
  • Provide tours of the Energy Centers.
  • Act as a liaison on behalf of PG&E to the commercial design and construction industry, research, professional, and educational organizations.
  • Lead and manage special projects and key initiatives to remain on budget, on time, and within scope


Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland