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Senior Business Operations Specialist (Flexible Location)

San Francisco, CA, US, 94105

Requisition ID # 28221 

Job Category : Business Operations / Strategy 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : Stockton


Department Overview

The men and women of Electric Operations ensure the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.



Position Summary

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.


Job Responsibilities

  • Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
  • Develop and manage trainings to enhance knowledge and job skills
  • Develop internal work procedures and initiate process improvements
  • Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
  • Liaison between various departments and cross functional teams
  • Manage communications
  • Participate on cross functional teams
  • Research and data analysis; compile and prepare reports for upper management
  • Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
  • Use system and personnel resources to successfully address inquiries from internal business partners





  • Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience
  • Job-related experience, 5 years



  • Able to present research findings and make recommendations to stakeholders
  • Ability to create compelling business cases
  • Demonstrated ability to participate in multi/cross-functional teams in a matrix environment
  • Communications across functions. Can provide input and direction to team members
  • Qualitative and quantitative analytical skills
  • Adaptable to changing environments and ability to learn new concepts quickly
  • Organizational skills; ability to multitask
  • Verbal and written communication
  • Proficient in Excel, Powerpoint and MS Word
  • Public speaking and presentation abilities
  • Ability to manage multiple projects with demanding time constraints

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland