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Program Manager, Senior

San Francisco, CA, US, 94105

Requisition ID # 30678 

Job Category : Project / Program Management 

Job Level : Individual Contributor

Business Unit: Customer Care

Job Location : San Francisco

Department Overview

In Customer Care we are focused on delivering the desired customer experience for each of our customers. Everything we do starts with the customer and our information about the customer. That information is collected and managed by our Customer Experience Strategy group. Each of our organizations, though completely dependent upon each other, are the experts in their area and will further drive PG&Es alignment around the customer.


Position Summary

Manages aspects of program implementation and operations. Ensures program is operating effectively.


Job Responsibilities

  • This job profile under review - refer to archived Career Tracks profile for responsibilities



  • High School or GED-General Educational Development-GED Diploma
  • Bachelors Degree or equivalent experience
  • Job-related experience, 6 years
  • Desired:

    Our Mission

    To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

    Our Vision

    With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

    Our Culture

    We put safety first.
    We are accountable. We act with integrity, transparency and humility.
    We are here to serve our customers.
    We embrace change, innovation and continuous improvement.
    We value diversity and inclusion. We speak up, listen up and follow up.
    We succeed through collaboration and partnership. We are one team.

    Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

    More About Our Company

    Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

    Nearest Major Market: San Francisco
    Nearest Secondary Market: Oakland