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Product Manager

San Francisco, CA, US, 94105

Requisition ID # 32941 

Job Category : Customer Support / Operations 

Job Level : Individual Contributor

Business Unit: Strategy & Policy

Job Location : San Francisco



Department Overview

The Grid Edge team has a unique calling as a bridge between strategy and execution.  Our mission is to design, test and integrate innovative solutions to accelerate PG&E’s transition to the sustainable utility of the future. The Grid Edge team creates pilots and projects to test feasibility of “utility of the future” concepts and to learn by doing.  Current areas of focus include: decarbonization, electrification, microgrids, transactive energy, and blockchain.

The Grid Edge team works cross-functionally to bring various PG&E lines of business together to:

  • Coordinate and execute pilots, demonstration projects and proof-of-concepts
  • Aid in development of utility strategy
  • Engage and influence relevant regulatory and policy proceedings
  • Conduct market scans and technology assessments
  • Manage cross-functional learning and decision-making groups with participants from across PG&E
  • Act as PG&E’s liaison to external discussions, such as industry working groups and community initiatives

The team utilizes effective project management, strong written communication and facilitation skills, and breadth of scope to bring together a broad set of goals and objectives.


Our Culture

  • We put safety first.
  • We are accountable. We act with integrity, transparency and humility.
  • We are here to serve our customers.
  • We embrace change, innovation and continuous improvement.
  • We value diversity and inclusion. We speak up, listen up, and follow up. 
  • We succeed through collaboration and partnership. We are one team.


Position Summary

The Grid Edge team is seeking a new team member with a drive to develop innovative ideas into exciting new solutions that help PG&E become the sustainable utility of the future. We are looking for someone who is interested in working on pilots or projects to explore:

  • How would electrification of buildings and appliances impact the electric and gas businesses from an operational and strategic perspective?
  • How could multi-customer microgrids evolve in California, and how might commercial relationships, retail tariffs, energy transactions and operational requirements be shaped?
  • How might technology developments such as blockchain inform the evolution of energy markets and distribution operations in California?

The Product Manager will be responsible for supporting several work streams or pilots within the team’s scope. Work will encompass project managing elements of new pilot development and project execution, documenting learnings, and identifying innovative solutions.  The ideal candidate will be able to demonstrate the ability to apply project management techniques and analytical tools to business or policy issues. The ideal candidate will also demonstrate excellent communication skills in executive and regulatory settings.


Core Responsibilities

The Grid Edge team designs pilots and projects aimed to help PG&E lines of business solve business challenges. Hence, this role requires close collaboration between many internal and external stakeholders. The Product Manager will coordinate among various lines of business including Energy Policy and Procurement, Customer Care, Regulatory Affairs, Electric Operations, and Gas Operations.


Key responsibilities will include:

  • Aid in the development of proof-of-concepts, demonstrations and pilots that showcase and test a variety of potential innovative solutions
  • Provide supporting technical quantitative and qualitative analysis to support the design, test and evaluation of pilots and projects
  • Work with external vendors for implementation, testing, and troubleshooting
  • Work with key stakeholders to define pilot or project objectives, execute pilots, and disseminate learnings
  • Coordinate meetings and engage stakeholders – drive project execution across internal stakeholders, key partners, end-users, and vendors
  • Help develop communications materials to engage PG&E leadership, internal program management teams and external stakeholders in pilot objectives and learnings
  • Gather metrics and work with project lead to keep pilots within specified scope, schedule, cost, and quality objectives.
  • Aid in development and execution of external contracts, like non-disclosure agreements
  • Lead pilot final closeout report writing process, with contributing stakeholders
  • Manage lessons learned process and develop an iterative feedback loop to ensure pilot teams are nimble and adaptable



Minimum Qualifications:

  • Bachelor of Arts or Bachelor of Science in Business, Economics, Marketing, Psychology, or related field
  • 3+ years of related experience or equivalent


Desired Qualifications:

  • Advanced degree in a relevant discipline.
  • Two or more years of relevant experience
  • Organized, with strong drive for results
  • Analytically-minded, with some background of quantitative analysis
  • Performing project management, product development or analytic work related to electric or natural gas policy, pilots, planning, regulation, or wholesale markets.
  • Work at electric or natural gas utilities, independent power producers, wholesale energy market participants, regulatory agencies, consulting firms, or similar organizations.

Additional Desired Skills:

Management skills and abilities:

  • Can effectively communicate with credibility, confidence and clarity highly complex ideas to diverse audiences
  • Can solve unique and complex problems, anticipating issues and developing innovative solutions
  • Can work on multiple projects with an array of stakeholders in a fast-paced environment
  • Demonstrated ability to support cross-functional teams
  • Demonstrated ability to work with internal and external stakeholders
  • Demonstrated ability to think strategically
  • Bias toward action


Technical knowledge, skills, and abilities:

  • Understanding of California regulatory context
  • Understanding of retail and wholesale electric markets
  • Demonstrated expertise in developing and executing pilot projects
  • Demonstrated experience applying analytical tools, methodologies, and frameworks to business or policy issues in the electric or natural gas industries
  • Proficiency with tools and methods for project management and continuous improvement
  • Experience with Design Thinking tools and processes



Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland