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Principal Product Manager - Flexible Location

San Francisco, CA, US, 94105

Requisition ID # 117481 

Job Category : Customer Support / Operations 

Job Level : Manager/Principal

Business Unit: Wildfire Risk

Job Location : San Francisco; Alameda; Alta; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakland; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salinas; San Bruno; San Carlos; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Winters; Woodland; Yuba City

Department Overview


The Wildfire Risk Organization is responsible acting decisively and transparently to prevent fires of consequence from being caused by our equipment.  The organization will develop objectives to 1) prevent fires of consequence originating from our equipment; 2) meet all commitments outlined in our Wildfire Mitigation Plan; 3) continue to foster trusted relationships with key stakeholders; and 4) develop consistent processes and work standards through the implementation of the Lean Operating System for sustainable operations.


The Public Safety Power Shutoff (PSPS) Program oversees development, implementation, and evolution of operational programs to mitigate the risk of wildfire including PSPS event management.





Position Summary 

The PSPS Program is looking for a Principal Product Manager with experience leading Agile product delivery for new and existing technology products and technical, operational processes. The product manager will work within the Scaled Agile Framework (SAFe) to coordinate process and technology development for products enabling Public Safety Power Shutoff (PSPS) planning and execution. The candidate is expected to have effective communication skills and demonstrate measurable business value.  The candidate should be able to thrive in ambiguous situations and effectively delegate or drive tasks as needed.


Location for this role can be anywhere within the PG&E service territory.



Job Responsibilities


  • Apply Agile methodologies to research and define user problem statements, use cases, and functional requirements for multiple products
  • Perform benchmarking for alternative approaches and insights
  • Identify improvement needs based on external and internal stakeholder input, measurement and evaluation, and gap analysis
  • Apply Agile methodologies to develop prioritized project plans, product roadmaps, and resource assignments for multiple products
  • Manage external and internal stakeholder relationships and oversee development milestones with transparency; appropriately involve necessary stakeholders for changes in processes or technology requirements
  • Conduct user testing and product demo sessions as part of an iterative development process to ensure the deliverables fulfill specified acceptance criteria, achieve desired business outcomes, and include any documentation required
  • Promote a continuous improvement mindset by conducting retrospectives and sharing lessons learned
  • Support creation and delivery of process and technology training for end users including documentation, presentations, and in-person or virtual instructor-led trainings
  • Provide regular written and verbal updates to leadership on project status, successes, and lessons learned
  • Work closely with leadership teams to identify ways to collaborate and meet business objectives
  • Support regulatory activities by writing testimony, responding to data requests, meeting with regulators and other IOUs, and providing content for regulatory processes
  • Staff a rotating on-call shift in the Emergency Operations Center (EOC) for PSPS event planning and execution





  • Bachelor of Arts or Bachelor of Science in Business, Computer Science, Engineering, or equivalent experience.
  • Job-related experience, 7 years


  • Master’s Degree in Business, Computer Science, or Engineering
  • Job-related experience, 10 years
  • Experience using and managing technology development within Palantir Foundry
  • Experience managing cross-functional product teams
  • Experience managing projects with more than 20 internal and external stakeholders
  • Scaled Agile Framework (SAFe) Project Owner/Product Manager certification
  • Project Management Professional (PMP) certification

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland