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Operations Data Analyst, Senior

San Francisco, CA, US, 94105

Requisition ID # 30753 

Job Category : Business Operations / Strategy 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : San Francisco


Department Overview

The men and women of Electric Operations ensure the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.


Position Summary

The Senior Operations Data Analyst reports to the manager of Business Systems & Analytics within the Electric Business Operations group.  This individual extracts data, develops insights for analysis, initiatives and leadership support, and responds to ad hoc data requests. This role also maintains operational tools and databases to ensure that they are kept up-to-date using data from various PG&E systems. The analyst identifies and solves current gaps in data requirements and creates ease of access to ensure fast and consistent responses to leadership inquiries.


Job Responsibilities

  • Manage complex data analysis projects with limited supervision from initial request to presenting data results ensuring that the project is completed accurately within budget and on-time.
  • Serve as first point of contact to clients with ad hoc analysis and questions on weekly reports.
  • Design data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings and tailor communications to specific audiences. Analyze data using various statistical tools to develop ad hoc reports, statistics, trends and profiles.
  • Create complex automated data routines and processes for reporting and data delivery ensuring accurate data manipulation and data cleansing.
  • Demonstrate and communicate clear, concise, and actionable data analyses for clients
  • Provide recommendations to enhance database(s) with new data sources and improved data processes.
  • Propose, evaluate and document alternatives that will provide the most effective solution to solve business problems including delivery of new business initiatives.
  • Maintain steady state SQL extracts and update weekly operational dashboards in Excel.
  • Develop recommendations regarding new or better reports based on assessment of stakeholder needs, resource planning trends and to provide better clarity and quality data for effective leadership decision making.
  • Participate on special initiatives project teams. May assist with some IT related enhancement discussions. Collaborates with team members on most effective field rollout of process, tool and/or reporting changes.
  • Lead business and technical training internally and cross-functionally within Electric Operations.





  • BA/BS Degree in Marketing, Business, Computer Science, Engineering or other related field or equivalent work experience
  • Job-related experience, 4 years



  • Advanced skill in writing SQL queries using Microsoft SQL Server
  • Demonstrated experience in data visualization best practices using Tableau Desktop Professional
  • Strong data analysis skills, knowledgeable in collecting data, organizing, synthesizing, reporting, recognizing trending and anomalies, drawing conclusions from data.
  • Excellent written and verbal communication skills
  • Highly proficient with Microsoft Excel/Access/Powerpoint
  • Familiarity with utility operations
  • Experience in creating packages and scripts in SQL Server Integration Services (SSIS)
  • Extensive technical knowledge of SAP R3, BW, AO and BusinessObjects
  • Good knowledge of scripting language (Ruby, Perl, Python)

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland