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IT Mobile Product Specialist

San Francisco, CA, US, 94105

Requisition ID # 57704 

Job Category : Information Technology 

Job Level : Individual Contributor

Business Unit: Information Technology

Job Location : San Francisco

Department Overview

 

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

 

Position Summary

The role of the IT Mobile Product Specialist is to manage the entire lifecycle of assigned IT product(s) or service(s). Major responsibilities include collaborating with key stakeholders in the selection process, developing detailed system designs from requirements, capacity management, contributing to future direction and roadmaps, escalated support and product consulting. The successful candidate will oversee Mobile Platform(s) and perform daily operational tasks such as software packaging, software deployment and development of tools to help streamline the onboarding of mobile field personnel along with other duties that arise.

 

Job Responsibilities

  • Create software deployment packages
  • Manage software deployments across platforms for Windows and iOS
  • Work with clients to identify issues and come up with timely solutions
  • Assist peers with vulnerability management across mobile devices
  • Develop automation tools to streamline deployment of hardware and software to field personnel
  • Develop tools to increase user experience and provide a single pane of glass for operability on mobile devices
  • Work with vendors to deliver updates to common software and in an automatable installer
  • Provide peer support for managing next generation mobile hardware
  • Participate in major lifecycle projects including core platform technologies
  • Collaborate cross-functionally with other teams to provide a One IT model
  • Collaborate with team members and conduct cross-training for continue team skill improvement

 

Qualifications

 

Minimum:

  • Associates Degree in Computer Science or job-related discipline or equivalent experience
  • 2 years experience with systems management software, job-related
  • 1 year experience working client requests with Remedy

 

Desired:

  • Bachelors Degree in Computer Science or job-related discipline or equivalent experience
  • Utility industry experience, regulated
  • 3 or more years systems management software (SCCM, Afaria, JAMF, InTune, Mobile Iron)
  • 2 or more years shell scripting, script automation (AutoIT, Powershell, Python)
  • Application delivery and lifecycle experience
  • Demonstrated working knowledge of GIT or other Source Control tools
  • Practical application of Agile and Waterfall methods for software delivery
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Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Company
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.