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Expert Technical Writer - Flexible Location

San Francisco, CA, US, 94105

Requisition ID # 52861 

Job Category : Engineering / Science 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : San Francisco


Department Overview


The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.


Position Summary


Translates complex procedural information based on business requirements and standards into user-friendly references such as Policy and Procedures, user manuals and job aids. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing.


Job Responsibilities


  • Demonstrates broad expertise, knowledge and technical competence and applies to wide ranging issues
  • Develops and implements communications, training and change management in support of major change management and implementation initiatives
  • Develops new and innovative technical documentation tools, processes and methods.
  • Leads large, cross-functional and complex technical documentation projects.
  • May act as a team lead and/or coach to developing employees.






  • Bachelors Degree in English or job-related discipline or equivalent experience
  • Job-related experience, 6 years




  • Experience in process improvement
  • Experience in project management
  • Experience in technical writing
  • Experience in content management
  • Advanced knowledge and application of documentation technologies and processes
  • Written and oral communication skills
  • Proficient in the use of MS Office and SharePoint
  • Ability to work independently and as part of a team
  • Ability to lead project teams


Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland