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Expert Product Owner

San Francisco, CA, US, 94105

Requisition ID # 42393 

Job Category : Information Technology 

Job Level : Individual Contributor

Business Unit: Information Technology

Job Location : San Francisco



Department Overview

PG&E’s Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high quality technology solutions.  Digital Catalyst - Asset and Work Management is an enterprise team that is responsible for working collaboratively with the lines of business (e.g., Gas Operations, Electric Operations, etc.) to implement consumer grade mobile and web application solutions across various user groups (e.g., field users, office workers, etc.). 

This includes, but is not limited to:

  • Deploying best-in-class / rapid delivery capability for mobile solutions
  • Simplifying, improving, and standardizing business work management processes for mobile needs

The Digital Catalyst team consists of a staff of highly skilled professionals working together to produce mobile solutions following an agile methodology. We are a “start-up” style department within IT and building a team of driven and creative application and platform developers. We take the time to understand our partners’ needs and translate those into solutions that delight our users. Our goal is to deliver products with intuitive user experience that will improve PG&E employees’ safety, productivity and overall well-being.


Position Summary

Digital Catalyst was created with a startup mindset within the PG&E IT organization.  Now almost 3 years old, our products & platforms play a significant role with the digital enablement of asset and work management.  We are dedicated to working closely with our end users to create awesome mobile & web apps and solutions for our employees and contractors at PG&E, with a continued focus on employee and public safety, compliance and reducing company risk.

We are seeking an experienced Expert-level Product Owner to be part of the Digital Catalyst Team who will provide a clear vision of the technology product that will be developed and released.  From the vision, the Product Owner forms well defined and prioritized user stories and backlog, provides a clear time-line of the product release cycle and communicates effectively to all stakeholders. This role maintains the technical integrity and quality of the features/components the team is responsible for. The Product Owner focuses on the end-user experience, needs and features that drive a roadmap to deliver business value. They are also responsible for building and maintaining relationships that allow the Product Owners to act as the customer proxy and uses influence to overcome hierarchal challenges.


Job Responsibilities

  • Evaluates new products and equipment and keeps abreast of new products and/or equipment available in the market.
  • Identifies the appropriate customer audience, their preferred communication channels, and potential customer response benchmarks
  • Leads moderate to complex projects with a medium to high corporate or functional priority.
  • Acts as primary liaison between various departments, Stakeholders, business community, and lines of businesses
  • Develops implementation plans and establish teams to introduce new technology
  • Evaluates new products and equipment and keeps abreast of new products and/or equipment available in the market
  • Provides product feedback and customer insight to support product development
  • Partners with products organization to deliver feedback on existing products and introduce potential products for future programs
  • Analyzes work plan and schedules to reallocate resources or reprioritize program work
  • Develops new complex products





  • High School or GED-General Educational Development-GED Diploma
  • 5 years of job-related experience
  • Experience as a team member or Product Owner of an agile development team



  • Bachelor’s Degree or equivalent experience
  • Experience as Product Owner, Agile environment, 5 years
  • Knowledge of the practical application of engineering science and technology, which includes applying principles, techniques, and procedures to the design and production of technology based equipment and systems, as needed to perform at the job level
  • Knowledge of Agile software development principles, values, concepts, methods, best practices, and techniques as  needed to perform at the job level
  • Knowledge of workforce planning analytics theories, concepts, methods, best practices, and techniques as needed to  perform at the job level
  • Ability to influence and lead behavior change
  • Competency in developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Competency in building partnerships and working collaboratively with others to meet shared objectives
  • Competency in applying knowledge of business and the marketplace to advance the organization goals
  • Competency in effectively building formal and informal relationship networks inside and outside the organization



Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.