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Expert Business Intelligence Analyst

San Francisco, CA, US, 94105

Requisition ID # 47128 

Job Category : Business Operations / Strategy 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : San Francisco


Department Overview

PG&E's Electric Business Operations team is responsible for providing direction and coordination across Electric Transmission, Distribution and Asset Management. Aligning operations and our people with the Electric Operations execution organizations we serve facilitates better planning, execution and overall service delivery. This is accomplished via six distinct but interconnected teams:


       1. EO Investment Planning

       2. EO Integrated Planning & Performance Management

       3. Distribution Work & Resource Management

       4. Transmission Operations Work Portfolio

       5. Electric Advance

       6. EO Workforce Planning

The Electric Business Operations organization is led by a Sr Director who reports to the VP of Asset Risk Management and CWSP. The Business Operations organization is responsible for driving partnerships across key departments within Electric Operations and lines of business across the Company to design and drive the strategic planning rhythm. The Business Operations organization owns and directs several processes including Electric Operations Integrated Planning, Regulatory Filings, and the facilitation of EO’s annual expense and capital budget.

All of these services are critical to a company with over $44 billion in assets, over $15 billion in revenues; which serves ~5 million electric distribution customers and ~4 million natural gas distribution customers. This high-profile team provides a great place for energized and talented employees to contribute, be recognized and ignite their career.


Position Summary

Partner with Electric Operations leaders to determine business objectives and utilize data collection, analysis and visualization skills to quantify performance in those key areas.  In addition to quantifying performance, the Business Intelligence Analyst will be responsible for conducting data analysis that identifies trends and provides leaders with insights that enable them to make informed business decisions.


Job Responsibilities

  • Facilitate working sessions with Electric Operations leaders to identify appropriate goals and metrics that align with the organization’s strategic objectives
  • Partner with subject matter experts to develop metrics (e.g., definitions, data sources, targets, etc.)
  • Prepare reports that concisely reflect the organization’s performance in key areas identified during the goal identification working sessions
  • Analyze large data sets to identify adverse trends and concisely present the findings, enabling leaders to make informed decisions that will improve business performance
  • Assist with process automation work that will streamline reporting processes (e.g., testing of SQL data collection tool, Tableau/Power BI visualization design, etc.) 





  • Bachelor's degree in engineering, economics, business administration or comparable quantitative field or equivalent related work experience
  • 6 years of analytical experience including data analysis, data visualization and concisely presenting information to employees at all levels



  • LSS-Lean Six Sigma Green Belt certification
  • Advanced Microsoft Excel and PowerPoint skills
  • Proficient with Tableau and/or Power BI
  • Working knowledge of SQL
  • Utility, energy or regulatory industry experience, specifically in utility operations

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland