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Expert Business Analyst

San Francisco, CA, US, 94105

Requisition ID # 35687 

Job Category : Business Operations / Strategy 

Job Level : Individual Contributor

Business Unit: Customer Care

Job Location : San Francisco

Department Overview

The Security Department at PG&E is responsible for ensuring the Safety and Security of the enterprise. Security is a unified organization comprised of the Corporate Security, Cybersecurity, and Security Management Services (SMS) teams, which collaborate effectively to provide converged security services.


The Security Management Services (SMS) Business Intelligence team is responsible to manage a portfolio of approx. $70M, originates all contracts in Security, directly interfaces with major Security vendors for financial management, and provides monthly reporting to the senior team on the financial health of the Department.


Position Summary


The Expert Business Analyst role develops financial data analytical techniques and methodologies to monitor portfolio financial progress to ensure financial goals and objectives are met. Specific outcomes of data analytics are supplying, interpreting and applying understanding of key financial indicators to help Leaders make informed business decisions. The successful candidate will work with Finance to ensure adherence to broader finance and risk requirements and serve as the point of contact for Security on contractual matters. They will act as the contractual administrator and liaison between Security’s internal customer and external vendors and have strategic responsibility for large contracts (build relationships with Sourcing & maintain relationships with Vendors). The person will develop and present aggregated financial analysis reports for business partners and Security’s leadership; report out on financial progress, forecast & variance, being made against Security’s business goals and objectives. Additionally, they will provide recommendations to senior management and extended leadership with supporting analysis, as well as lead portions of the S2 planning process, develop annual financial plans and present budgetary needs for Security’s Baseline.


Specific types of analytics and reporting may include performance dashboards, business analytics, modeling, budgeting, and forecasting. Incumbents may also be involved in business process improvement, quality control and special projects.




  • Bachelor of Science in Business, Finance, Economics, Engineering or related discipline or equivalent work experience.
  • 6 years of related work experience


  • Financial and/or operational background
  • Financial Data Analytics
  • SAP Experience
  • Previous experience in Business Finance is highly desirable
  • Contract Management

Knowledge, Skills, and Abilities:

  • Basic understanding of utility/energy industry dynamics, trends and issues, including rate and legislative/regulatory matters and business drivers.
  • Thorough knowledge of business processes at PG&E and how the company operates.
  • Ability to influence leaders inside and outside of the department through data analysis, insights and recommendations.
  • Strong analytical problem solving and decision-making abilities.
  • Knowledge of data analysis and modeling concepts, methods, techniques and best practices to create complex data models.
  • Proficient business and financial acumen to effectively develop and manage department budgets, expenses and variances.
  • Solid communication, interpersonal and collaboration skills to effectively develop relationships with staff, clients and various levels of leadership.
  • Strong leadership and time management skills.
  • Proficiency in applicable data analysis tools.


Job Responsibilities

  • Directly responsible for planning and executing on the activities for some or all of the following:
    • Data Analysis - Data gathering, integration, compiling and analysis. Examples of data sources are ECATs, HR Headcount Report, SAP Planning Order information, SAP Order level detail, SAP Purchase Order detail, SAP PRJ Forecast details, Vendor Contracts forecast data.
    • Metrics and Reporting - Develops and tracks business metrics. Develops and maintains standard, custom and ad-hoc reports.
    • Budgeting & Forecasting – Develops or works with budgets, forecasts, and variance explanations.
    • Resource Management – Keep track, report out and manage Internal and Non-Employee headcount.
    • Research – Researches best practices; develops models to provide Business intelligence data for Leadership.
  • Effective in partnering with co-workers on initiatives to analyze complex business problems using data from internal and external sources. Advises business leaders and addresses issues, trends, risks and opportunities.
  • Creates new ideas and innovative solutions (such as monthly financial statements). Ensures effective development and tracking of business metrics and determines appropriate performance metrics to ensure proper level of customer service to internal clients is achieved. Direct interface with internal clients.
  • Develops and maintains reoccurring standard, or custom and ad-hoc financial and resource reports.
  • Contributes to financial performance by monitoring budget, controlling costs, forecasting and reviewing/approving expenses. Has responsibility for the department’s operating baseline expense budget.
  • Develops and delivers presentations to multiple levels of management containing summaries of client performance data/metrics; includes an explanation of findings, trends and recommendations for business changes. Creates compelling business cases based on complex business issues.
  • Synthesizes research, provides perspective, best practices and develops recommendations for leadership.
  • Has previous experience with compiling Data Requests for filings and regulatory review. Able to draft business justification information and articulate what the spend is related to what portions of the business.




Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland