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Data Response Integrity (DRU) Compliance Specialist

San Francisco, CA, US, 94105

Requisition ID # 25906 

 

Job Category : Compliance / Risk / Quality Assurance 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : San Francisco

 

 

 

Company

 

Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

 

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

 

Department Overview

The men and women of Electric Operations ensure the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

 

The Data Response Integrity (DRI) team is a strategic and forward-looking team that delivers quality data responses and provides insights that enable the business to grow and improve.  The DRI ensures internal and external requests are managed and delivered with appropriate, accurate, consistent, and timely information.

 

Position Summary

The DRI Quality Control (QC) Specialist is responsible for driving and executing the data response quality control process that supports the development of timely, accurate, and complete information to respond to internal and external stakeholders.

 

The ideal candidate will have a high level of integrity, strong attention to detail and critical thinking. The ideal candidate may have a regulatory background, is able to prioritize competing priorities, and has excellent oral and written communication skills. The ideal candidate can consistently follow and advocate for the DRI data request process.

 

Job Responsibilities

  • Works as part of a team or under limited supervision to ensure Electric Operations data requests are complete, accurate, consistent, and verifiable in accordance with the DRI’s Quality Control process.
  • Works as part of a team or under limited supervision to perform confidentiality review of information shared externally, which may involve identifying, flagging, and declaring confidential information in accordance with Company, State, and Federal requirements.
  • Provides Quality Control support in responding to regulatory data requests, investigations, compliance and regulatory audits, as well as other internal or external stakeholder inquiries.
  • Identifies process gaps or data quality issues and recommends solutions.
  • Defines and implements best practices associated with response strategy, content, tone, and consistency.
  • Implements and improves the DRI QC checklist and desk procedures to assure adherence to the DRI’s response development process.
  • Acts as approver for responses, filings, attachments, discovery responses, summaries, and other documents for Electric Operations data responses.
  • May be involved in the development of employee training.
  • May lead initiatives and communication campaigns with in the assigned area of business to reinforce compliance activities.

 

Qualifications

Minimum:

  • High School or GED-General Educational Development-GED Diploma
  • 3 years of combined experience with compliance, project management, or database management/reporting.

Desired:

  • High level of integrity
  • Excellent attention to detail and critical thinking
  • Bias to action
  • Excels in rapidly changing, high-energy work environment
  • Cool under pressure and able to balance competing priorities
  • Regulatory knowledge or experience with CPUC, FERC, NERC requirements
  • Some knowledge and understanding of Electric Operations’ processes and practices
  • Proficient computer skills (ie. Microsoft Office Applications)
  • Auditing or quality management experience, including quality assurance or quality control
  • Advocacy, negotiation, and persuasion skills
  • Comfortable with speaking up and communicating data quality issues or process gaps to stakeholders
  • Ability to review and evaluate complex data sets, perform analysis, validate the evidentiary basis for narrative data responses, and provide recommendations
  • Ability to clearly and concisely communicate (oral and written) with a wide range of stakeholders
  • Ability to problem solve and implement solutions
  • Ability to consistently follow processes and make process improvements
  • Enjoys working in a close-knit, team environment

 

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Company
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland