Share this Job

Expert Case Manager

San Francisco, CA, US, 94105

Requisition ID # 26708 

Job Category : Government and Regulatory Relations 

Job Level : Individual Contributor

Business Unit: Strategy & Policy

Job Location : San Francisco

Department Overview

The Regulatory Affairs organization supports the operating lines of business by providing regulatory expertise, managing the development, approval and implementation of regulatory filings, rates and tariffs, and advocating the business needs to our stakeholders and regulators. Regulatory Proceedings leads the business in achieving company goals by working with regulators and other stakeholders. Today’s business needs innovative regulatory ideas and strong collaboration with stakeholders. 


Position Summary

You will be responsible for managing regulatory proceedings for assigned cases, ensuring compliance with regulatory directives and stakeholder engagement.  You may also be involved with the development of case materials, acting as an expert witness, process improvements and other special projects or initiatives.



- Assigned complex cases with moderate to significant financial impact or high visibility, specifically the General Rate Case or other proceedings, as assigned by leader.

- Independently manage the regulatory process, collaborating and utilizing director and other leaders as necessary.

- Develop relationships to collaborate externally with stakeholders to further the company’s objectives.

- May serve as expert witness, including preparation of testimony, discovery, and work papers.

- Review and assist subject matter experts with development of testimony, work papers and discovery responses, settlement documents and communications materials; anticipate and understand the impact and proactively address issues.

- Evaluate and develop recommendations on cost recovery, ratemaking, customer programs and tariffs; continually look for and recommends process improvements.

- Ensure all compliance items are identified, tracked, monitored and implemented.

- Review and summarize proposed decisions and other regulatory filings; considering the impact of a case developments on the company as a whole, provide insight into implications and make recommendations of possible courses of action relating to case comments and/or proposed decisions; and recommend changes in case strategy resulting from anticipated or unanticipated decisions, developments, comments.

- Partner with director, leaders in client line of business, Legal, and other stakeholders to develop case strategy and resolve issues; utilize knowledge of utility industry practices and/or benchmarks with industry peers; and effectively communicate case strategy or policy issues with company management or with outside parties.

- Frequently deal with contacts at various state agencies to gather information or to help advocate for the assigned cases; utilize expert level knowledge to ask effective questions to add value to the overall case strategy and management; and help coach, mentor, and direct less experienced peers.

- May present at industry conferences and regulatory meetings.




- 7 years of relevant experience, such as regulatory/policy, finance, law, project or case management, engineering, analysis, communications or similar.

- Bachelor’s degree



-  Advanced degree

-  Proficiency with MS Office Suite

-  Excellent verbal and written communication skills, analytical, and project management skills.

-  Strong public speaking and presentations skills to effectively communicate to various levels of employees, including senior leadership

-  Demonstrated ability to analyze regulatory documents and understand implications to company

-  Strong influence and persuasion skills with leadership

-  Strong coaching and mentoring skills

-  In depth knowledge of the CPUC and key contacts

-  Demonstrated ability to use understanding of regulatory environment to drive strategic decision making

- Deep knowledge of industry, line of business, and relevant regulations

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland