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Business Analyst, Senior

San Francisco, CA, US, 94105

Requisition ID # 30690 

Job Category : Business Operations / Strategy 

Job Level : Individual Contributor

Business Unit: Finance and Risk

Job Location : San Francisco

Department Overview

The Risk and Audit organization is responsible for enabling the business to effectively and efficiently manage risk in key areas of the enterprise.  The Risk and Audit organization is comprised of four departments: (1) Enterprise and Operational Risk Management (EORM) and Insurance; (2) Internal Audit (3) Market and Credit Risk Management, and (4) Third Party Risk Management and SOX Compliance. 

The Senior Business Analyst position is part of the EORM and Insurance department.  This department is charged with overseeing the management of enterprise and operational risks, and executing timely and effective renewals of major insurance policies.


Position Summary and Responsibilities

The EORM Senior Business Analyst is responsible for managing enterprise risk data and data systems, reporting and analysis, tracking progress of projects and initiatives, developing and maintaining risk templates, tools and guidance documents, identifying/developing risk metrics and reporting methods, and supporting regulatory proceedings.  This role works with EORM Risk Principals, line of business Risk Managers and others to understand analytic needs, gather and maintain data, create tools and templates, report performance and improve the efficiency of team operations.  The ideal candidate will have excellent consulting, verbal and written communication skills, strong analytical, quantitative, statistics and data visualization skills, a background in business finance, poise in working with many levels of staff, strong organizational and planning skills, initiative and enthusiasm, and strong interpersonal skills.



Managing enterprise risk data and data systems

  • Lead project to transition from a home-grown data base (ECTS) to an industry standard governance, risk and compliance software (MetricStream)
  • Assess quality of risk data to facilitate data conversion from ECTS to MetricStream and implementation of on-going data quality controls
  • Manage on-going enhancements to MetricStream on behalf of EORM and in coordination with the wider MetricStream user community

Identifying/developing/analysis of risk metrics and reporting methods

  • Report on key performance metrics in support of risk assessment, risk monitoring, and mitigation and control performance using Tableau, Excel, PowerPoint and other tools
  • Analyze performance metrics and improve processes, data quality and presentation
  • Develop new metrics aligned with risk management goals, e.g., demonstrated risk reduction, risk-spend efficiency, etc.
  • Respond to ad hoc requests for risk and financial data and analysis

Tracking progress/reporting/analysis of EORM-related projects and initiatives

  • Track action items, project schedules and major deliverables
  • Specification and development of new tools and databases that support key analytics requirements

 Developing and maintaining risk templates, tools and guidance documents

  • Work closely with Principal Risk Analysts and line of business stakeholders to understand corporate and line of business needs for risk-related templates and tools
  • Developing templates and tools for use internal to EORM and by line of business partners
  • Developing and maintaining guidance documents, e.g., standards and procedures with support of Principal Risk Analysts
  • Preparing materials for the risk phase of the annual integrated planning process and various governance forums including preparation of charts, graphs and presentations

Supporting regulatory proceedings

  • Respond to regulatory data requests, e.g., GRC, RAMP, SMAP, etc.
  • Track requirements from regulatory decisions and PG&E’s implementation of those requirements
  • Support witnesses and witness assistants as needed

Reporting Relationship
The EORM Senior Business Analyst will report directly to the Senior Manager, Enterprise and Operational Risk Management.


Minimum Qualifications:

  • Bachelor’s Degree in Business, Finance, Economics, Engineering or related discipline, or equivalent work experience
  • 4 years of related work experience (in report or metric development, data visualization and data analysis)


Desired Qualifications:

  • Working experience with Microsoft Office Outlook, PowerPoint, Word, Excel,
  • Experience in risk/management
  • Experience in utility operations
  • Experience with statistical analysis
  • Advanced Microsoft Office Outlook, including pivot tables, macros and queries
  • Working experience with Tableau
  • Project management schedule, risk or action tracking
  • Experience with compliance reporting
  • Familiarity with ECTS, MetricStream or other risk management software, and risk register/analysis maintenance
  • Working experience with Microsoft Access or an equivalent database program
  • Demonstrated ability to work effectively within a matrixed organization
  • Excellent oral, written and visual communication skills
  • Proven and successful team player, including issue resolution skills
  • Research skills
  • Handling conflict situations effectively
  • Operating effectively, even when things are not certain, or the way forward is not clear
  • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
  • Applying knowledge of business and the marketplace to advance the organization’s goals
  • Using compelling data and arguments to gain the support and commitment of others



Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland