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Business Performance Analyst, Expert

Rocklin, CA, US, 95765

Requisition ID # 22553 

Job Category : Business Operations / Strategy; Maintenance / Construction / Operations 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : Rocklin

Company

 

Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

 

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

 

Position Summary

The Business Performance Analyst, Expert’s primary function is to design, implement, and maintain custom data and analytic reporting solutions, dashboards and tools to provide insight into and facilitate the day to day operations of Electric Transmission's project and contract lifecycle. The successful candidate will work across functional teams and partner with peers and leaders on process change implementation and ongoing measurement. He/She will evolve the role to lead clients from simple, pre-existing business intelligence solutions to forward-looking "what's next" capabilities using more advanced predictive and prescriptive tools. The Business Performance Analyst, Expert will provide business analytics information, including research, data analysis, metric implementation, forecasting, and reporting in support of business decision making, strategy and operations. 

Qualifications

Minimum:

  •  7 years relevant business experience
  •  BA/BS in Business, Engineering, Construction Management, Computer Science/Information Systems, etc. or equivalent work experience.

 

Desired:

  • Advanced statistical, modeling, and process improvement knowledge
  • Lean Six Sigma Certification preferred 
  • Experience working with data stored across multiple databases/data sources 
  • Advanced reporting knowledge and experience with multiple reporting tools
  • Demonstrated experience in data visualization best practices using Tableau 
  • Proficient in MS Excel/Access/Powerpoint 
  • Microsoft BI stack including PowerView and PowerPivot; PowerBI 
  • Ability to work independently and part of a team 
  • Ability to keep pace and contribute to a high performing team 
  • Self-Starter 
  • Advanced problem-solving skills 
  • Familiarity with utility operations

Responsibilities

  • Collects data to identify root cause of problems. Measures performance against process requirements.
  • Provides consultation on the use of re-engineering techniques to improve process performance.
  • Aligns improvement to performance shortfalls. Surveys and analyzes best practices for techniques and processes 
  • Determines data needs, collects data, selects from different analytical techniques to conduct root cause analysis and determine issues 
  • Designs and maintains operational tools, reports, visualizations, dashboards, metrics, etc. 
  • Projects are moderately to highly complex and require selecting methods, approaches and tactics to resolve problems and obtain solutions 
  • Creates analysis that accurately describes the state of the business 
  • Creates complex and automated data routines and processes for reporting and data delivery ensuring accurate data transformation 
  • Design data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings 
  • Supports power users with creation of queries and analysis and reporting. 
  • Applies judgment solve problems of diverse scope 
  • Typically receives general instructions on new assignments or projects. Receives little instruction on recurring assignments 
  • May assist in coaching and developing less experienced staff and end users 
  • Understands business process needs and develops solutions 
  • Work Execution and Operational support 
     
     

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Company
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.


Nearest Major Market: Sacramento