Senior Incident Investigator - Location Flexible

Requisition ID # 172743 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Strategy & Growth

Work Type: Hybrid

Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Pleasanton; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramenti; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Department Overview

The Electric Compliance Assurance department is part of the Electric Risk & Compliance organization, where together we will embed compliance and risk in all that we do and achieve regulatory outcomes that support the business’ needs. The work of this department is critical in our efforts to find compliance challenges and identify areas of risk so that we can fix them. The main functions of this department are identifying areas of compliance risk and opportunities to mitigate those risks, including through incident reporting and investigations, overseeing Electric Operations and Power Generation Corrective Action Program (CAP), and validating the controls on the organization. 

Position Summary

PG&E is seeking an experienced business professional to be a member of the Electric Compliance Assurance Team as an Incident Investigator. The Investigator will be responsible for investigating incidents or items of interest. The investigations could be of interest to the Federal Energy Regulatory Commission (FERC), or other areas of compliance risk to determine the cause and any corrective or preventive measures to mitigate reoccurrence. Tasks of this team may include some of the following, or similar tasks:

• Validating policy implications pertaining to FERC and Electric Delivery
• Partnering with Functional Area Compliance Teams on risk mitigation strategies impacting FERC compliance
• Investigating potential self-reports to FERC Office of Enforcement
• Developing Investigation Forms for FERC Compliance
• Prepare and respond to FERC data requests

This role will have a high level of visibility with PG&E leadership and will support one or many aspects of Compliance Assurance’s scope. A strong applicant will be an organized, motivated, curious, a consensus builder, and seeks to understand the “bigger picture”. Location of this position is flexible within PG&E service territory and will requires travel to incident sites and other locations throughout PG&E’s service territory (approximately 10-20% of the time) to coordinate investigations, meetings, and site visits. This position is hybrid, working from your remote office and assigned office based on business needs.

The selected candidate must live within PG&E’s service territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:

Minimum Base Salary (Bay Area)            $105,000.00

Mid Base Salary (Bay Area)        $137,000.00

Maximum Base Salary (Bay Area)           $169,000.00

Minimum Base Salary (California)         $100,000.00

Mid Base Salary (California)      $130,000.00

Maximum Base Salary (California)        $161,000.00   

Job Responsibilities

• Identifies areas of risk, develops and implements risk controls to mitigate risk.
• Project manages investigations, including building consensus with multiple senior leaders to stay on schedule.
• Abstracts or synthesizes from one set of ideas or facts to another, identifies causal relationships, and anticipates obstacles during the investigation.
• Communicates with peers, leadership, and stakeholders using a variety of methods and conveying information or conclusions in a clear, direct, and non-threatening manner.
• Investigates and manages investigations of medium risk. Prepares summary of investigation, including identifying corrective actions and gaining consensus with senior and executive leadership to mitigate risk. 
• Identifies and summarizes compliance risk concerns, including forecasting potential Notices of Violation (NOVs) or equivalent.
• Prepares and submits responses to investigations, NOVs, or equivalent.
• Designs data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings and tailor communications to specific audiences.
• Manages major and complex investigations and data extract/analysis, ensuring data accuracy.
• Analyzes data using various advanced statistical tools to develop reports, summaries, and trends.
• Demonstrates and utilizes broad expertise in data processing and data analysis and applies this knowledge to a number of different issues.
• Project manages investigations, including building consensus with multiple senior leaders to stay on schedule.
• Prepares and presents summary of findings to senior leaders.

Qualifications

Minimum:

• BA/BS Degree in Marketing, Business, Computer Science, Engineering, or other related field or equivalent work experience
• 4 years of related work experience

Desired: 

• Master’s Degree in related field or equivalent experience.
• Experience with electric operation systems (data systems within electric operations).
• Strong problem-solving, organizational, prioritization and multi-tasking skills.
• Proven ability to prepare materials for an effectively communicate/present complex findings to senior leaders with clarity, gain consensus on path forward on aggressive timelines.
• Project management skills including ability to handle multiple projects with critical deadlines and work in a fast-paced environment.
• Maneuver through complex organizational situations effectively and without disruption.
• Advanced skill in Microsoft Excel/Access (complex formulas, graphing, VBA)
• Certification in Root Cause Analysis (e.g., TapRooT®, Cause Mapping, or equivalent)
• Professional Certified Investigator (PCI – ASIS)
• Certified Fire and Explosion Investigator (CFEI)
• Professional Engineer (P.E.)
• Lean Six Sigma Certification
• Certified Project Management Professional (PMP)