Apply now »

Protective Operations Specialist, Expert

Oakland, CA, US, 94612

Requisition ID # 172974 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

 

 

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

 

Position Summary

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.

 

Job Responsibilities

  • Use system and personnel resources to successfully address inquiries from internal business partners
  • Develop internal work procedures and initiate process improvements
  • Develop and manage trainings to enhance knowledge and job skills
  • Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
  • Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
  • Research and data analysis; compile and prepare reports for upper management
  • Provide direction and coaching to other team members.
  • Participate on cross functional teams
  • May serve as a team lead
  • Manage communications
  • Liaison between various departments and cross functional teams
  • Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness

    •  

    Qualifications

    Minimum:

  • Bachelors Degree in Business Administration or job-related discipline or equivalent experience
  • Job-related experience, 8 years

    • Desired:

  • Graduate Degree in job-related discipline or equivalent experience
    •

    Purpose, Virtues and Stands

    Our Purpose explains "why" we exist:

    • Delivering for our hometowns
    • Serving our planet
    • Leading with love

    Our Virtues capture "who" we need to be:

    • Trustworthy
    • Empathetic
    • Curious
    • Tenacious
    • Nimble
    • Owners

    Our Stands are "what" we will achieve together:

    • Everyone and everything is always safe
    • Catastrophic wildfires shall stop
    • It is enjoyable to work with and for PG&E
    • Clean and resilient energy for all
    • Our work shall create prosperity for all customers and investors

    More About Our Company

    EEO
    Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

    Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

    PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.


    Nearest Major Market: San Francisco
    Nearest Secondary Market: Oakland

    Apply now »