Program Manager, Principal

Requisition ID # 171908 

Job Category: Project / Program Management 

Job Level: Manager/Principal

Business Unit: Customer & Corporate Affairs

Work Type: Hybrid

Job Location: Oakland

Department Overview

Customer & Corporate Affairs (C&CA) brings together the people and capabilities that shape how PG&E serves customers and engages with the communities and policymakers who rely on us. Our organization spans customer experience, communications, local engagement, regulatory strategy and public policy - uniting these functions to support safe, reliable, affordable and clean energy for all.

The Regulatory & Rates department within C&CA leads regulatory policy development and implementation, advocacy, and rate design and data analysis, while managing an increasing number of complex regulatory cases and initiatives at the California Public Utilities Commission (CPUC) and the Federal Energy Regulatory Commission (FERC). Regulatory & Rates builds trust and credibility with our regulators and stakeholders to support customers' needs and preferences, delivering value through regulatory policy and achieving operational efficiencies.

Position Summary

The Principal Regulatory Program Manager will be responsible for managing the efforts associated with the Regulatory Production System. This includes the end-to-end production process of regulatory filings, from inception to continuous improvement, designing and deploying revisions to a cross-functional process to ensure on-time and quality deliverables. The successful candidate will champion Lean principles and partner with IT and vendors to implement Lean regulatory production/workflow tools, including serving as the Product Owner for regulatory AI-enabled approaches and tools.

The successful candidate will lead and facilitate discussions with stakeholders, gather requirements, create processes, metrics, and dashboards consistent with Lean concepts that benefit the Enterprise. This position will also compile and analyze data, lead the regulatory process value stream mapping, and conduct interviews with internal teams to identify and quantify issues and recommend solutions for process improvement, while creating automated data routines and processes for reporting and data delivery. This principal will regularly monitor department performance via the developed dashboards and prepare summaries and presentations conveying status of regulatory proceedings. This position will develop and deliver on a communications plan to introduce regulatory initiatives and end-to-end process training in a one-on-one or group setting, and may support additional initiatives at the leader’s request.

This position will report to the Sr. Director of Regulatory Production within the Regulatory & Rates department.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory, with headquarters at the Oakland General Office. Limited travel may be required to various locations within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Bay Area Minimum: $144,000

Bay Area Midpoint $194,000

Bay Area Maximum: $244,000

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

 Qualifications

 Minimum:

• Bachelor degree or equivalent experience.
• 10 years of related experience or equivalent

Job Responsibilities

• Recognized subject matter expert.
• May manage major cross-functional projects and initiatives.
• Coaches and mentors less experienced employees.
• Solves unique and complex problems, anticipating issues and developing innovative solutions.
• Demonstrates strategic leadership with internal stakeholders to support Company goals.
• Leads development of program goals and metrics to meet company goals and objectives.
• Collaborates across organizations to ensure alignment of goals to support program.
• Responsible for utilizing other departments and teams to meet program goals.
• Organizes and leads cross-utility project teams to influence regulatory decisions.
• Develops or provides significant input to PG&E leadership and/or regulatory decision makers to influence regulatory strategies impacting PG&E and its customers.

Desired:

• Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements
• Ability to lead the largest most complex projects across the cross-functional areas
• Deep knowledge and expertise of business and or industry drivers
• Ability to lead large and complex projects working with cross-functional teams
• Ability to create compelling business cases based on complex business environments and inputs
• Adept at addressing issues with diplomacy and tact
• Knowledge and understanding of case management processes, procedures, and practices
• Knowledge and understanding of revenue requirements, cost recovery, and regulatory policy development
• Demonstrated knowledge and application of Lean concepts in the PG&E environment
• Ability to effectively communicate technical information to a non-technical audience
• Demonstrated knowledge to navigate large, complex organizations and achieve results in the development and implementation of strategies, programs and processes
• Experience managing complex data extracts, list pulls, and transfers between databases/sources while ensuring data accuracy, to support development and maintenance of scorecards and dashboards.
• Strong ability to coach, mentor and provide respectful feedback
• Strong PG&E network and ability to leverage relationships