Principal IT SAP Work Management Functional Analyst

Oakland, CA, US, 94612

Requisition ID # 148543 

Job Category: Information Technology 

Job Level: Manager/Principal

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland



Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively to deliver high quality technology solutions. The SAP Electric Ops Work Management Delivery organization provides SAP IT services to Electric line of business. The organization is responsible for strategic technology planning, roadmap development, solution design, solution delivery and solution support.


Position Summary

The role of the Principal IT SAP Work Management Functional Analyst is to configure, implement, maintain, and upgrade SAP Enterprise Resources Planning Plant Maintenance and Project Systems application modules.


The Functional Analyst analyzes business requirements, creates functional design documents and performs ERP system configuration and customization to provide system solutions for the Line of Business and IT organizations. The principal FA is viewed as an integral strategic partner and business liaison in technology decisions and provides ongoing ERP system support. This includes analyzing business requirements and developing integrated IT and complex business solutions.


PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.​


A reasonable salary range is:​

Bay Area Minimum: $129,000.00

Bay Area Maximum: $207,000.00


California Minimum: $123,000.00

California Maximum: $197,000.00


This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory. 

This new teammate needs to be able come to Pacific Gas and Electric Company's Oakland headquarters 3 days a week, since all project team is here in person Tuesday to Thursday.



Business Support and Consulting:

  • Define standards and drive adaption in enterprise work management area and document and maintain standard for all use cases.
  • Analyze end-to-end complex business processes and information needs of the across business functional areas and potentially external entities.
  • Understand in detail the current and future business environment of the business organizations; effectively anticipate, identify, and fully meet the business needs using an integrated approach leveraging existing and new ERP capabilities.
  • Identify, propose and influence IT solutions to complex cross- organizational business problems utilizing ERP capabilities; negotiate requirements and deliverables across multiple business and IT customers and organizations.
  • Evaluate current customizations in the system to help business and IT partners understand risks and costs of customizing vs. using standard functionalities, advocating for using standard functionalities to lower future implementation cost and total cost of ownership (TCO) for solutions.


    Functional Analysis:

  • Automate/optimize work management processes through a third-party enterprise resource planning system (e.g., SAP, PeopleSoft, Oracle).
  • Map business requirements to ERP system capabilities and configure ERP to meet requirements.
  • Review design and technical specification documents for alignment with business solution.
  • Perform complex configuration of ERP system and do quality review and testing activities.
  • Responsible for application architecture design for large project or multi module and applications.

Additional Distinguishing Characteristics of this Level:

  • Able to analyze and design solutions independently even on the most complex projects in SAP work management and plant maintenance module.
  • Develop a community that drives standard business process in Enterprise work management.
  • Demonstrates the highest level of expertise and is recognized as the most senior expert on business analysis methods and processes.
  • Demonstrates mastery of ERP concepts, principles or practices in a multiple business areas and multiple ERP modules
  • Demonstrates broad knowledge of industry best practices for ERP projects. This position also requires knowledge of business processes for all corresponding business functional areas and ERP modules.
  • Coordinates business analysis efforts for multiple projects across different organizations.
  • Directs and coaches other team members, guide Experts/Seniors to follow standard business processes and configuration.
  • Maintains industry knowledge of ERP systems and understand future capabilities/roadmap of ERP system in work management and project system area.
  • Demonstrates a high level of expertise in a few the following areas: testing, project management, related Lines of Business, development, SOX compliance, regulatory compliance, operational/disaster recovery, operations, maintenance, etc.



  • 10 years of job-related experience in Information Technology
  • 8 years of experience as a Functional Analyst in Enterprise Asset management and plant maintenance
  • 8 years of experience implementing or supporting an ERP system (e.g., SAP, PeopleSoft, Oracle)
  • Extensive participation in projects of high complexity or simultaneous participation in multiple projects of medium to high complexity in a leading role
  • Expert-level knowledge and working experience with multiple ERP modules and their dependencies.



  • MA/MS in Computer Science/ Information Systems, Business, Engineering, etc. or equivalent work experience.
  • Proficiency and hands-on experience on SAP  S4Hana,  Plant Maintenance, EAM (enterprise asset management module), Intelligent Asset Manager,  Oracle P6/Primavera, or similar tools such as Infor EAM, Maximo. 
  • Gas and / or Electric utility industry experience.
  • Exposure to Scaled Agile Framework (SAFe) or equivalent Agile methodology.
  • Exposure to writing business requirements document, software specifications or preparing business process flows.
  • Exposure to ERP design and development, especially in SAP either in college or in previous jobs.



Purpose, Virtues and Stands

Our Purpose explains "why" we exist:

  • Delivering for our hometowns
  • Serving our planet
  • Leading with love

Our Virtues capture "who" we need to be:

  • Trustworthy
  • Empathetic
  • Curious
  • Tenacious
  • Nimble
  • Owners

Our Stands are "what" we will achieve together:

  • Everyone and everything is always safe
  • Catastrophic wildfires shall stop
  • It is enjoyable to work with and for PG&E
  • A healthy environment and carbon-neutral energy system shall be the reality for all Californians
  • Our work shall create prosperity for all customers and investors

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland