Expert Program Manager

Requisition ID # 167483 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Gas Operations

Work Type: Hybrid

Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Department Overview

The Lean Operations team at PG&E establishes the strategy and approach to ensure the continued adoption and sustainment of PG&E’s lean methodology. Specifically, this position will support the team tasked with implementing the Lean Operating System across Electric and Gas Operations. The goals for the team are:

• Develop and support leadership engagement at all levels of Operations, including union leadership on the Lean Operating System (Lean).
• Expand implementation of the 5 Lean plays to other organizations, based on pull and capacity.
• Establish standards and controls to ensure quality and consistency.
• Organize and support the cross-functional problem solving in 19 Divisions.
• Engage and support front line workers, and unlock the power of coworker engagement with Lean, PSEMS and Breakthrough Thinking.

• Align Lean implementation approach with Enterprise Lean Office.

Position Summary

Manages aspects of program implementation and operations.  Ensures program is operating effectively.  Responsibilities typically include some or most of the following in support of Program Management to ensure attainment of program metrics/objectives.

• Conducting side-by-side quality assurance reviews with Lean Specialists to assess consistency and effectiveness in program delivery.
• Managing relationship with and providing direction to vendor(s)
• Developing and monitoring budgets and forecasts
• Developing, measuring and reporting on success of the program  
• Partnering with the Marketing organization, vendors and external partners to develop and implement strategies to reach appropriate customer audience at the appropriate time
• Identifying and maintaining strong working relationships with all strategic programs and partners
• Partnering with Regulatory and Compliance staff to ensure compliance with all regulatory requirements and support regulatory activities by supplying information for filings, data requests, and meeting with regulators.
• Identifying stakeholders and communicate within and outside of PG&E    
• Developing and/or implementing policies and procedures
• Identifying new partners, technologies, and delivery channels 

This position will require routine travel of up to 75% within the PG&E Service Territory. Assigned coverage will support Region 1, 2, 3 or Region 3, 4, 5.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:​

Bay Area Minimum: $​122,000

Bay Area Maximum: $​194,000

&/OR​

California Minimum: $​116,000

California Maximum: $184,000

Job Responsibilities

• Applies broad expertise and advanced knowledge to wide-ranging issues.
• May act as a team lead and provide direction to less experienced employees.
• Works with Directors and Managers across functions to influence decisions.
• Communicate complex ideas to diverse audiences using a variety of media.
• Integrates industry knowledge related to data into everyday business practices and decision making. 
• Provides others with guidance around complex industry regulatory and compliance environment and considerations.
• Creates new and complex data models to facilitate business decisions.
• Provides direction on overall program.
• Performs in-depth quality assurance final reviews and contract drafts.
• Develops new or revises existing scopes of work to ensure compliance standards and deliverables are established.

Qualifications

Minimum:

• Bachelor degree or equivalent experience
• 8 years of related experience or equivalent

Desired:

• Masters Degree in job-related discipline or equivalent experience
• PMI-Project Management Institute PMP-Project Management Professional certification
• Quality Assurance & Control: Experience conducting audits and ensuring compliance with established standards and procedures.
• Process Mapping Expertise: Ability to visualize, analyze, and optimize workflows across diverse functions.
• Technical Writing: Skilled in developing clear, concise guidance documents and standard operating procedures.
• Lean Methodologies: Certified in Lean, Lean Six Sigma, or recognized as a Certified Problem Solver, with a proven track record of driving process improvements.
• Effective Communication: Strong verbal and written communication skills, with the ability to convey complex concepts to varied audiences.
• Cross-Functional Collaboration: Demonstrated ability to work effectively across departments, fostering alignment and shared ownership of outcomes.