EGI Operations Supervisor

Requisition ID # 173812 

Job Category: Project / Program Management 

Job Level: Supervisor

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: Oakland

Department Overview

Electric Transmission & Distribution ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The Electric Transmission & Distribution Team, comprised of roughly 10,100 coworkers, is responsible for ensuring the electric grid's reliability and resiliency through the ongoing maintenance and operations of PG&E's 100,000 miles of distribution lines and over 18,000 miles of transmission lines. 

Position Summary

Oversees all aspects of the connection of renewable power generation sources into PG&E's transmission and distribution systems. Develops and manages the operations processes and strategies to ensure understanding and compliance with all related regulations/tariffs.

This position is hybrid, working from your remote office and your assigned work location based on business need. HQ is flexible within the PG&E Service Territory. 

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.

A reasonable salary range is:
Bay Area Minimum: $126,000
Bay Area Maximum: $200,000

OR

California Minimum: $120,000
California Maximum: $190,000

Job Responsibilities

• Oversees the day to day EGI operations processes and activities to ensure successful, timely contract execution and interconnection project completion. Provides work direction and prioritization to staff. 
• Leads staff in client application processing, data entry, tracking and partnering with other departments involved in the process and communicating project status to client. 
• Monitors team members’ project portfolios for timeliness and adherence to process and tariffs. Assists staff in handling project issues such as milestone completions, cost variances, customer/client concerns.
• Provides business partners with workload forecast. 
• Monitors project portfolio status. Prepares regular reports and presents to Manager. Investigates and addresses issues. Proposes actions plans to resolve. Escalates complex or sensitive issues to manager for resolution. 
• Ensures good customer relations and satisfaction while seeking opportunities for improvement. 
• Regularly assesses team resource needs. Ensures staff has necessary resources. May develop and present proposals to Manager to gain buy in on additional resources or changes.
• Collaborates with peers in new tools/technology needs analysis, design and/or rollout/implementation. Partners with managers and other supervisors on continuous process improvement efforts.
• Examines and documents processes, explores opportunities for improved efficiencies and may oversee implementation and communication of process changes. 
• May represent EGI at internal or external meetings by delivering presentations on relevant interconnection topics. 
• Keeps abreast of development in applicable regulatory tariffs and ensures staff maintains tariff knowledge. May partner with other departments/peers in other lines of business regarding process and/or regulatory interpretation issues. 
• May be involved in large project five year refund process, partnering with the supervisor over EGI accounting/financials.

Qualifications

Minimum:

• Bachelor’s Degree in Business, Finance, Engineering or related field or equivalent work experience
• Job-related experience, 5 years

Desired:

• Service Planning Experience, 3 yrs
• Leadership Experience, 3 years
• ESC Union Experience
• Experience in a customer/client facing role
• Project management experience
• Analysis background
• Experience in customer service
• Experience in project management