Business Analyst

Requisition ID # 172447 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: Oakland

Department Overview

Operations Support is dedicated to creating cross-commodity consistency and standards in Operations. The team provides support services guided by best practices and a relentless pursuit for improvement. It has single points of accountability for Clerical Services, Change Control & Order Management, Performance & Process Improvement, Ops Data Analytics & Tools, Non-Energy Billing and Clerical Knowledge & Skills. Operations Support is comprised of approximately 1,000 coworkers.

The Non-Energy Billing department is defining billing process standards and providing overall governance and oversight for Non-Energy billing. Some of the current priorities are:

•         Continue lean process work for additional revenue streams

•         Setup a Performance Management Infrastructure

•         Roll out billing standards framework

•         Work with Propel Team for implementation of Non-Energy billing

Position Summary

This role will be placed within the Non-Energy Billing governance team; a high performing, fast paced organization redefining the standard for Non-Energy billing.  The role is well suited for a curious, motivated self‑starter who brings a can‑do attitude and is energized by supporting teams, improving how work gets done, and helping a department mature its operational practices. In this role you will work closely with the functional areas to ensure accurate billing and timely collection.

Success in this role comes from a blend of curiosity, professionalism, organization and people skills. The ideal candidate enjoys working with others, brings a strong customer‑service mindset, is a problem solver, and is comfortable engaging with stakeholders at different levels of the organization. An interest in project management, process improvement, and communication—paired with charisma and a willingness to learn—will enable this individual to stretch, grow, and make meaningful contributions while building a strong foundation for future career opportunities.

This position is hybrid, working from your remote office and Oakland, CA or Sacramento, CA, approximately once per week or more, depending on business need or company requirements.  

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

Bay Minimum: $82,000

Bay Area Mid: $103,000
Bay Maximum: $124,000

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

Job Responsibilities

• Prepares monthly invoices and obtain appropriate approvals
• Monitor collection and partner with Non-Energy Collection Unit as needed
• Prepares financial reports
• SME regarding NEBS (SAP) billing
• Performs analysis on moderately complex data models selecting from various reports and data options.
• Performs research internally and externally.
• Understands business needs, develops new reports and performs custom/ad-hoc reporting working independently.
• Presents findings to various audiences.

Qualifications

Minimum:

• Bachelors Degree in Business Administration or job-related discipline or equivalent experience
• Job-related experience, 2 years

Desired:

• Strong written and verbal communication skills
• Analytical ability
• Proficient in SAP, BW, Excel and other Basic Office Software
• Adaptable to changing environments with ability to learn new concepts quickly
• Exceptional organizational skills
• Able to effectively manage multiple assignments with demanding time constraints
• Ability to collate, organize and analyze large amounts of data
• Ensure high accuracy and quality by thoroughly reviewing work, catching errors, and paying close attention to detail