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Supervisor, Technical Training - ALW; JLW; FLS

Livermore, CA, US, 94550

Requisition ID # 116773 

Job Category : Human Resources 

Job Level : Supervisor

Business Unit: Human Resources

Job Location : Livermore

Department Overview

The Electric Operations Training Team is a dynamic group within PG&E Academy that focuses on strategically aligning itself with Electric Operations business toward a goal of creating the safest most reliable electric operating system in the industry. It is our job to increase employee safety and productivity by designing, developing, and delivering best in industry learning and on the job support solutions. We are seeking team members who can thrive autonomously in a fast-paced environment that is undergoing change. To be successful, you must be open to change, possess a passion for learning and innovation, be able to build strong internal and external relationships, and have a strong propensity for action, results, and continuous improvement.

 

Position Summary

This position will ensure that PG&E Academy's technical training programs are delivered with the highest level of safety and performance standards, training all employees to competence and in compliance with PG&E’s standards, procedures, and Instructor Excellence guidelines. The Technical Training Supervisor will oversee and support aspects of the Apprentice Line Worker apprenticeship, the Journey Line Worker program, and the execution of the hiring events for those programs. The role manages a team of Instructors that deliver Electric technical training to PG&E's workforce in a manner that allows the workforce to perform their jobs safely and efficiently. The Supervisor will also manage 1-3 Learning and Development Operations Support personnel who assist in setting up classes, provide technical support, scheduling classes, tracking course completions, and a variety of other tasks for many different programs. Building familiarity with the curriculum for each program, assisting with Curriculum Development within the Academy, developing staff members, partnering with the Line of Business Sponsors, working closely with Recruiting, engaging with Field Training Coordinators, and integrating with the Joint Apprentice Training Committee will be key functions for success. This position may travel 20% through PG&E's Service territory.

 

Job Responsibilities

  • Mentor and develop team members to reach team and individual goals and strengthen core competencies.
  • Coach technical instructors to set expectations around what best in industry training delivery looks like and work to improve overall skill set.
  • Effectively recognize risk associated to issue presented by team members and stakeholders in a timely and clear fashion. Analyze, recommend, or implement solutions.
  • Initiate, develop, and maintain strong working relationships with line of business (LOB) Superintendents and Supervisors, IBEW Leaders, and Academy team members to work collaboratively on identifying training and performance requirements and advising on learning solutions aligned with those requirements.
  • Interface with clients for course and training material feedback. Sit in classes to audit delivery content and evaluate delivery effectiveness. Make suggestions for improvements and changes to curriculum working with Curriculum Development.
  • Plan, establish and maintain scheduling in conjunction with operations partners to maximize instructor booking efficiency and quality, adhere to budget and achieve results-driven learning solution goal.
  • Works closely with Academy Management, line of business leadership, project managers, information systems technology services (ISTS) teams, and PG&E Academy curriculum development, and operations teams to ensure timely and accurate delivery of PG&E learning solutions that meet our company's goals and needs.

 

Qualifications

Minimum:

  • High School Diploma or GED
  • 5 years’ experience as a journey-level experience in respective trade or equivalent experience
  • 3 years’ experience in technical training, job-related expertise

 

Desired:

  • Prior experience teaching apprentices both on the job and in the classroom
  • 5 years’ experience Electric Utility Industry Experience
  • College degree in engineering or technical discipline
  • Prior Supervisory experience
  • Process and Continuous Improvement experience
  • Project Management experience
  • CompTIA – Computing Technology Industry Association CTT – Certified Technical Trainer certification or equivalent

 

Knowledge, Skills, and Abilities:

  • Self-starting motivational personality with the ability to bring and maintain a positive attitude
  • Have a strong desire to teach and mentor students with the ability to make learning fun and interesting
  • Able to present new ideas and methods as well as support tried-and-true methods

 

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Company
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland