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Senior Technical Training Instructor - Distribution System Operations

Livermore, CA, US, 94550

Requisition ID # 18569 

 

Job Category : Human Resources 

Job Level : Individual Contributor

Business Unit: Human Resources

Job Location : Livermore

 

 

Company

Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE: PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

 

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

 

Department Overview

The Electric Operations Training Team is a dynamic group within PG&E Academy that focuses on strategically aligning itself with Electric Operations business toward a goal of creating the safest most reliable electric operating system in the industry. It is our job to increase employee safety and productivity by designing, developing, and delivering best in industry learning and on the job support solutions. We are seeking team members who can thrive autonomously in a fast-paced environment that is undergoing change. To be successful, you must be open to change, possess a passion for learning and innovation, be able to build strong internal and external relationships, and have a strong propensity for action, results and continuous improvement.

 

Position Summary

Participate in a team of instructors that deliver Electric technical training to PG&E's workforce in a manner that allows the workforce to perform their jobs safely and efficiently. Ensure that PG&E Academy's technical training programs are delivered with the highest level of safety and performance standards, training all employees to competence and in compliance with PG&E’s standards, procedures and Instructor Excellence guidelines. As an Instructor, you will instruct, present and observe students within the Electric Operations Department. The successful candidate will be part of building a best in industry Electric Operations Delivery Team. This position will travel 20% through PG&E's Service territory.

 

Qualifications

Minimum:

  • High School Diploma or GED
  • Journey-man level in respective technical trade
  • Minimum of 6 months experience as a Technical Training Instructor
  • Mastery in one area as determined by the instructor qualification process
  • Distribution system operator or substation electrical experience

 

Desired:

  • College degree in engineering or technical discipline
  • Distribution system operator experience, 1 year or more
  • Minimum 2 years at Journeyman level in respective technical trade
  • Technical Training Certification (COMPTIA), or equivalent

 

Responsibilities

  • Coach, mentor and develop team members to reach team and individual goals and strengthen core competencies
  • Coach technical instructors to set expectations around what best in industry training delivery looks like and work to improve overall skill set
  • Create and implement team strategies to ensure work is executed on time, on target and on budget
  • Effectively find solutions to issues and risks presented by team members and stakeholders in a timely and clear fashion
  • Initiate, develop and maintain strong working relationships with line of business (LOB)directors/managers, project managers, and team members, working collaboratively to identify training and performance requirements and advising on learning solutions aligned with those requirements
  • Interface with client for course and training material feedback. Make suggestions for improvements and changes to curriculum working with Curriculum Development
  • May lead the development of critical new tools, technology and techniques that requires cross functional coordination
  • Plan, establish and maintain scheduling in conjunction with operations partners to maximize instructor booking efficiency and quality, adhere to budget and achieve results-driven learning solution goal
  • Provides technical leadership within the department
  • Work with Academy partners, including Curriculum Development, Professional Development, Operations, and eLearning to plan for assisting in Academy projects and rollouts
  • Works closely with Academy Management, line of business leadership, project managers, information systems technology services (ISTS) teams, and PG&E Academy curriculum
  • development, and operations teams to ensure timely and accurate delivery of PG&E learning solutions that meet our company's goals and needs

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climage change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Company
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland