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Quality Verification Distribution Specialist, Expert (Eureka)

Eureka, CA, US, 95503

Requisition ID # 106874 

Job Category : Information Technology 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : Eureka


Department Overview

The Electric Compliance Quality Management Organization provides oversight of compliance activities within Electric Operations.  This includes ensuring that all compliance requirements are known, there are documented processes and controls, controls are tested and effective, and that evidence of compliance exists.  The department is the primary liaison with external regulators (NERC/WECC, CPUC, CAISO, etc.), manages new and changing requirements, regulatory audits, incident reporting and review, and customer complaints.  The department is responsible leading compliance improvement initiatives.



Position Summary

The Electric Distribution Quality Verification (QV) Specialist conducts field assessments on PG&E’s electric distribution facilities. These work assessments focus on verifying the quality of:

  • Overhead (OH) and underground (UG) inspections as required by GO 165.
  • Construction work performed by division construction crews in conjunction with emergency and planned Electric Corrective (EC) notifications to ensure facilities are repaired/constructed per the requirements of PG&E Construction Standards
  • Compliance Inspection and Construction supervisors completed work verification of the inspectors and crews



Job Responsibilities

  • Works independently, utilizing advanced knowledge of electric utility regulatory general orders to complete deep reviews and analysis of the construction work, uncovers complex findings and root causes and prepare comprehensive recommendations for leadership.
  • Partners with division leaders on identifying root causes, trends, process improvements and in implementing solutions.
  • Provides assistance and coaching to lower level peers, including on the job training for new Senior Specialists. May handle questions regarding more complex verification situations. Acts as a technical resource for PS&R and construction field supervisors.
  • Validates quality of completed work by construction crews and compliance inspectors using advanced knowledge of construction standards and general orders. Leads cross-division special projects or initiatives. Is the go-to lead and subject-matter expert.
  • Facilitates post verification review meetings. Summarizes and presents complex findings to leaders. Uses advanced communication skills to determine appropriate content for target audience. Conveys findings and recommendations seeking buy in on recommendations. Develops new methods for communicating issues, concerns and best practices.
  • Performs additional audit, quality verification and/or validation activities to support compliance with GO 165, 95 and 128 or to support other regulatory audit requirements.
  • Understands, demonstrates and coaches lower level peers on all company and regulatory safety practices and requirements.
  • Responsible for resolving gaps between external requirements and internal standards.
  • Establish new processes for emergent quality verification audit requests
  • Lead tailboard discussions with Compliance Inspectors and Construction Crews within all divisions
  • Facilitates updates to Call book with new calls that requires research of General Orders and Construction Standards
  • Conduct quality verification audits in Divisions where a Specialist has vacated





High School Diploma or GED

Seven (7) years of total relevant experience

Valid CA Driver’s License

Qualified Electrical Worker (QEW)

Journey Lineman

Ability to travel 50% of the time within the PG&E service territory



Bachelor’s Degree in job-related discipline or equivalent experience

Excellent communication skills

Strong attention to detail and organizational skills

Advanced knowledge of General Orders 165, 95 and 128

Excellent understanding of the Electric Distribution Preventive Maintenance Program

Advanced knowledge of the requirements of the OH and UG Construction Manual

Strong data analysis and reporting skills

Advanced Microsoft Outlook, Excel and Word skills. Proficiency with PowerPoint

Excellent teamwork and collaboration skills

Broad knowledge of root cause investigation methods and techniques

Previous PG&E experience as a Compliance Inspector, Journey Lineman, Field Engineer Technician, M&C Coordinator, Quality Auditor

ASQ Certified Quality Auditor or equivalent

ASQ Certified Quality Improvement Specialist



Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: Eureka